Housekeeping Office Coordinator

18 hours ago

The Rocks, Australia Shangri-La Sydney Full time

**Join Our Team at Shangri-La Sydney**

Nestled in the heart of Sydney's historic Rocks district, **Shangri-La Sydney** is the city's premier luxury hotel, boasting breathtaking views of the Sydney Opera House and Harbour Bridge. With 565 elegant guest rooms and suites, four vibrant dining options, and 18 versatile function rooms, we are a world-class destination where unforgettable memories are made.

**About the Role**

Are you a master of multitasking with a passion for hospitality? We're looking for a **Housekeeping Office Coordinator** to join our dynamic team Reporting to our Executive and Assistant Executive Housekeepers, you’ll be the linchpin that keeps our housekeeping operations running smoothly. This role is perfect for someone who loves being at the heart of the action, juggling responsibilities, and ensuring seamless communication across departments.

**What You’ll Do**
From coordinating daily room assignments to managing lost-and-found treasures, your day will be full of variety. Here’s a snapshot of your responsibilities:
**Morning Magic**:

- Prepare Room Attendants’ daily schedules, ensuring everyone is set for success.
- Keep the housekeeping logs, reports, and maintenance requests up to date.
- Collaborate with Floor Supervisors and Front Desk to ensure priority rooms are guest-ready in record time.
- Handle guest requests and complaints like a pro, ensuring everyone leaves with a smile.

**Evening Excellence**:

- Respond to guest requests and follow up on AM Coordinator tasks.
- Oversee turndown service preparation and ensure lost-and-found items are cataloged and stored properly.
- Liaise with the engineering team to keep everything in tip-top shape.
- Wrap up the day’s reports and ensure the next shift starts smoothly.

**What We’re Looking For**

You’re the kind of person who thrives in a fast-paced environment and takes pride in delivering exceptional service. Here’s what you’ll bring to the table:

- Passion to deliver exceptional customer service.
- Excellent communication skills; including both verbal and written.
- At least 2-to-3-years' experience in a hotel environment
- Ability to handle guest complaints and work with conflicting priorities.
- Understanding of workplace practices in Occupational Health and Safety
- Computer literacy MS Word, Excel, Micros
- Be available to a work a full-time rotational roster, including weekends and public holidays.
- Rights to work in Australia.

**No recruitment agencies, please

  • Housekeeping Floor Supervisor

    18 hours ago

    The Rocks, Australia Shangri-La Sydney Full time

    **Join Our Team at Shangri-La Sydney - Where Luxury Meets Opportunity!** **About Us** Nestled between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district, **Shangri-La Sydney** sets the standard for luxury hospitality. With 565 beautifully appointed guest rooms and suites, four exceptional dining outlets, and 18 versatile...

  • Housekeeping Team Leader

    18 hours ago

    The Rocks, Australia Shangri-La Hotels Full time

    **Join Our Team at Shangri-La Sydney - Where Luxury Meets Opportunity!** **About Us** Nestled between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district, **Shangri-La Sydney** sets the standard for luxury hospitality. With 565 beautifully appointed guest rooms and suites, four exceptional dining outlets, and 18 versatile...

  • Housekeeping - Attendant

    2 days ago

    South West Rocks, Australia Ingenia Holidays Full time

    Posted Thursday 21 August 2025 at 2:00 pm We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states. Here...

  • Connect Support Officer

    17 hours ago

    The Rocks, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping - Attendant

    2 weeks ago

    South West Rocks, New South Wales, Australia Ingenia Holidays Full time

    Posted Thursday 21 August 2025 at 2:00 pmWe are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.Here at...

  • Events Coordinator Castlereagh Hotel

    17 hours ago

    The Rocks, Australia Piknic Full time

    This position is a hands-on role for a skilled individual, responsible for coordinating all events and functions within the NSW Masonic Club.. You will work under the direction of the Operations Manager and General Manager whilst at all times representing the NSW Masonic Club and Castlereagh Boutique Hotel in a professional manner at all times. Further...

  • Compliance Officer

    1 week ago

    The Rocks, Australia Ansarada Full time

    **What’s the job about?** Ansarada is seeking a proactive **Compliance Officer** to lead our compliance initiatives and manage critical processes that keep our organization secure and aligned with global standards. In this role, you will implement and oversee policies and procedures to ensure compliance with laws, regulations, and standards, with a...

  • Regional Ict Support Technical Manager

    2 weeks ago

    The Rocks, Australia TZI AUSTRALIA PTY LTD Full time

    **WHO ARE WE** TZ is a market leader in the provision of sophisticated smart locker and access control technology solutions that support the agile workplace and logistics industries. With 25 years in business and a customer base boasting Apple, Microsoft, Google, Nike, CSL, Chevron and other well-known global brands, we are extremely proud of what we have...

  • Service Centre Agent

    17 hours ago

    The Rocks, Australia Shangri-La Sydney Full time

    **Join the prestigious team at Shangri-La Sydney as a Service Centre Agent within our Reservations team. Located in the heart of the historic Rocks district, our luxury hotel boasts 564 spacious guest rooms and suites, 4 food & beverage outlets, and 18 function rooms.** **As a Service Centre Agent, you will play a pivotal role in delivering exceptional...

  • Front Office Coordinator

    2 weeks ago

    The Council of the Shire of Hornsby, Australia beBeeCustomer Full time $60,000 - $80,000

    Job OverviewWe are seeking a professional and organized Front Office Coordinator to join our dental team. As the primary point of contact for patients, you will be responsible for providing exceptional customer service and ensuring a smooth patient experience.Main ResponsibilitiesAnswer phones and respond to patient inquiries in a timely and courteous...