Revenue Officer

**Revenue Officer**:
**Job no**: 498868

**Work type**: Permanent Full Time

**Classification**: Band 4 ($69,560 - $74,316 pa)

**Categories**: Finance

**About the role**
In this role, you will contribute to the operational success of the Revenue Team in maintaining the City’s billing for rates and debtors, receipting of all income types and collection processes. Working in an environment where accuracy and timeliness are key priorities, this position performs a variety of tasks and provides accurate revenue data for reporting and daily reconciliations.

**Work type: Permanent, fulltime**
**Classification: Band 4 ($69,560 - $74,316 pa + 11% Superannuation)**

Key responsibilities include:

- Receipting of financial adjustments and journals.
- Timely and accurate processing of incoming revenue from all sources and the processing of transfers and adjustments.
- Accurate, timely and up to date creation and maintenance of records including rates, accounts receivable, reconciliations and financial adjustments.
- Make a positive contribution to clear and effective communication to all customer enquiries, both internal and external.
- Make a positive personal contribution to the successful operation of the Revenue Team.
- Participate in the development of the team into an efficient, effective and customer focused team operating as a business unit with a strong commercial focus.
- Complete administrative functions in an accurate and timely manner including the use of computer systems.
- Interact with customers and provide feedback to ensure the highest level of service is always maintained.

**About you**
To be successful in this role, you’ll have:

- Strong technical skills to process accounts receivable, direct debit transactions, and manage outstanding debt.
- Accuracy and attention to detail with strong reconciliation skills
- Analysis and problem solving to resolve reconcilable items.
- Excellent customer service skills
- Versatility to pick up new tasks as required.
- Process improvement coupled with strong computer skills in MS products.
- Several years’ experience in a revenue, banking, or financial environment

**Child Safety Responsibilities**
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.

**Create our future together at the City of Greater Geelong**
At the City of Greater Geelong, we are committed to working together for a thriving community. We do this by delivering over 130 services to our rapidly growing population and working hard to protect and improve what it is that makes Greater Geelong on Wadawurrung Country such a great place to live, work and study.

We’re going through an exciting period of change that will help us serve our community better. From digital modernisation to the contemporary, sustainable office we've built in Central Geelong, now more than ever is a great time to join our team at the City of Greater Geelong.

Our Community is made up of diverse people from all walks of life, and it’s important to us that our workforce represents and celebrates this strength.

We encourage great people from all backgrounds to join us. We encourage authenticity, because inclusion makes us stronger.

If you’re excited about working together to create a Clever and Creative Greater Geelong, and joining a workplace where all people can thrive, then hit **apply** - we’d love to meet you

**A career with us**
Central Geelong-based City employees are now based in our new Civic Precinct, Wurriki Nyal. Meaning ‘speak and talk together’ in local Wadawurrung language. Wurriki Nyal sets the benchmark for what a sustainable, inclusive and culturally safe workplace can be, including industry leading sustainability standards, a flexible and people-focused design, safe and inclusive spaces and public realm.

We’re committed to supporting better accessibility for our customers and our people. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.

We offer:

- salary sacrificing and novated lease options
- cultural and ceremonial leave
- study leave
- paid parental leave (16 weeks primary and six weeks secondary) and superannuation payments on all 52 weeks primary parental leave
- IVF, surrogate and miscarriage bereavement leave
- training and career development opportunities
- a healthy and safe environment
- our employee wellbeing program
- corporate membership rates at Swim Sport and Leisure facilities
- unlimited access to LinkedIn Learning

**Applications and Enquiries**
- We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We ar