Case Manager/field Officer

2 weeks ago

Adelaide, Australia CTC Full time

Make a difference in Construction
- Location: Adelaide
- Fabulous and collaborative culture

**Make a real difference where it matters most.**

MATES in Construction is a leading industry-backed charity dedicated to reducing the high rate of suicide among Australian construction workers. Established in 2008, MATES is unique in its approach—driven by the industry, for the industry—creating a culture where mental health and suicide prevention are everyone’s responsibility.

Built on the belief that **"suicide is everyone’s business,"** the MATES model fosters a strong, on-site support network, empowering workers to look out for each other and access high-quality help when they need it. Through our **community development approach**, we break down barriers to seeking support, making a real impact on the lives of workers and their families.

**About the Role**:
MATES SA is seeking an experienced **Case Manager/Field Officer** to join our passionate team in Adelaide. In this role, you’ll provide direct support to workers, build strong relationships across the construction industry, and deliver suicide prevention training that equips workers to help their mates.
You’ll work closely with MATES SA staff, our Case Management and Field Officer teams across the country, as well as industry stakeholders—including workers, families, employers, unions, and community services.

**Key Responsibilities**:

- Provide **case management support**, working with individuals to assess needs, set goals, and develop action plans.
- Refer workers to **appropriate support services** and maintain ongoing engagement.
- Build and maintain strong relationships with **government agencies, community organisations, and service providers**.
- Monitor client progress and adjust support plans as needed.
- Promote and deliver **MATES suicide prevention training programs** to large groups within the SA construction industry.
- Identify **new opportunities** for program implementation and industry engagement.

**Skills & Experience**:
We are looking for someone who is:

- **Experienced in case management**, with a strong understanding of mental health and support services.
- An **exceptional communicator**, with strong negotiation, influence, and relationship-building skills.
- **Confident in public speaking**, with the ability to deliver training to large groups.
- Able to work under pressure, showing **resilience, empathy, and compassion**.
- Skilled at **networking and developing partnerships** with key industry and support organisations.
- Experienced in the **construction industry** (desirable but not essential).
- **Tertiary qualified** in human services, social welfare, psychology, or a related field (minimum degree level) and eligible for full membership with a relevant professional body.

**What We Offer**:
This is a fantastic opportunity to join a purpose-driven organisation making a real impact. We offer:
**A competitive remuneration package**, including a fully maintained company car + 14.5% Superannuation.
**Five weeks of annual leave**.
**A monthly Rostered Day Off (RDO)**.
**A dynamic, supportive team environment** where your work truly makes a difference.
The opportunity to travel **interstate and intrastate**, expanding your impact.

Please send a covering letter with your detailed CV marked attention: Kellie Horton.

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