Ranger Operations Officer

As a Ranger Operations Officer, you'll be the driving force behind a high-performing team - coordinating mission-critical support, mentoring and training Rangers, and shaping efficient, compliant operations through smart procedures and a strong, positive culture.

**About the role**:

- Coordinate and support daily operations of the Rangers team, including task allocation, onboarding, mentoring and performance monitoring.
- Ensure consistent and compliant service delivery by delivering training, identifying skill gaps and reinforcing operational standards.
- Collaborate closely with the Team Leader - Rangers to drive team culture, performance and continuous improvement through regular coaching and feedback.
- Provide out-of-hours support and undertake occasional weekend or night duties as required to meet operational demands.

**What's on offer**:

- a base salary ranging from $84,316 per annum with competency-based increments up to $99,874 per annum, plus 12% super
- 70 hour, 9 day fortnight
- training and development opportunities
- flexible work options for a healthy work/life balance
- generous employment conditions (we have too many to list
- **We are seeking**:

- Certificate IV in Local Government (Regulatory Services), Government Investigations or a related qualification.
- Extensive experience supporting operational teams in a regulatory environment, including task coordination, guidance and frontline issue resolution.
- Skilled in developing and refining operational procedures, policies and resources to promote consistency and efficiency across teams.
- Excellent communication, interpersonal and conflict resolution skills, supported by proficiency in Microsoft Office and task management systems, and a current Class C Driver’s Licence.

**About us**:

- Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
- The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
- Join an **employer of choice**. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government.

**Where it's located**:
This position is based in Murwillumbah and can be directed to work from any Council work site.

**Position closes**:
**Pre-Employment Screening**:
Tweed Shire Council conducts pre-employment assessments as part of its recruitment process.

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

- Background screening - verifies that the information you have provided throughout the recruitment process is true and correct.

**Immunisations**:
This position is identified as at risk of contracting vaccine-preventable/manageable diseases and as a consequence impacted employees are strongly recommended to participate in Council’s workplace vaccination program.

**How To Apply**:

- Have your Resume document ready to go.

**If you'd like to COPY and PASTE question fields into a separate Word document to work on over time, please find them listed below**:

- Why are you interested in working at Tweed Shire Council and what excites you most about this particular opportunity?
- Do you hold a Certificate IV in Local Government (Regulatory Services), Government Investigations or a related qualification?
- Describe a time when you supported an operational team in a regulatory setting. How did you manage task coordination, provide guidance and resolve day-to-day issues?
- Give an example of a time you developed or improved an operational procedure or policy. What was the issue, what changes did you implement and what was the outcome?
- Explain how you’ve applied relevant legislation in your day-to-day role, particularly in investigations or customer interactions. How do you ensure your communication is clear and compliant, especially in challenging situations?

SK97188A
- OFFICE USE ONLY_
- Unit_
- Parks & Active Communities_
- Job Grade_
- JG6_
- Industry_
- Parks & Active Communities_
- Employment Type_
- Full Time_