Program Office Manager

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhance our customers’ leisure time drives our culture of innovation and opportunity.

**About the Role**

Drive transformation, shape the future, and lead with impact

We’re looking for a Program Office Manager to lead and coordinate cross-functional activities within our business transformation program. This critical role shapes the blueprint for success, establishing scalable methodologies, frameworks, and best practices that enhance program efficiency and governance.

By implementing standardised best practices and aligning with SRG portfolio methodologies, this pivotal role enhances consistency and accelerates the maturity of programs and projects.

In this role, your responsibilities will include, but not be limited to:

- ** Program Governance and Coordination**: Develop and maintain program governance frameworks, including risk management and compliance processes.
- ** Back-of-House Operations**: Oversee the day-to-day operations of the program office, including managing schedules, agendas, meeting coordination, and supporting documentation.
- ** Reporting and Communication**: Prepare drafts of all program reports and dashboards, coordinating input from project managers, workstream leads, and other key stakeholders.
- ** Risk Management**: Facilitate program-level risk workshops, ensuring that risks and issues are identified, documented, and effectively mitigated.
- ** Stakeholder Engagement**: Build strong relationships across the program team, project managers, EPMO, and other key stakeholders to ensure alignment and collaboration.
- ** Continuous Improvement**: Recommend improvements to program management methodologies and tools to enhance delivery effectiveness.

**About you**

We are looking for an adaptable and proactive individual, thriving in a fast-paced transformation environment where agility is key. You are highly collaborative and excel in navigating complex matrix structures. With a solutions-focused approach and a continuous improvement mindset, you consistently seek opportunities to optimise processes, enhance efficiency, and drive strategic success.

In addition, you have:

- Demonstrated experience in program office management or large-scale program management/transformation management preferably in organisations with low and high maturities.
- Experience in supporting technology-driven transformation or complex, multi-stream projects.
- Strong stakeholder management skills, with the ability to build relationships at all levels.
- High-level written and verbal communication skills, including report writing and presentations.
- Familiarity with program governance frameworks, risk management, and reporting tools.
- The ability to understand the need to develop the tools and artefacts (supported by the EPMO) for Program management at SRG.

Tools & Systems:

- Proficiency in scheduling tools (MS Project, Jira)
- MS Office Suite (Word, Excel, PowerPoint)
- Experience working with PMO or PPM tools (e.g., Altus)

**WHY JOIN US?**
- You’ll get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in.
- Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
- We are committed to your professional development and will support on-going opportunities for both learning and progression.
- You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more.

**Our Culture of Inclusion**

Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.

**How to apply**

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