Project Officer

**Role Title: Project Officer Registration**

**Division Name: Licensing and Accreditation, Building Commission NSW**

**Grade**: 7/8

**Salary Range**: $110,266 - $122,058 plus superannuation and leave loading

**Location**: Parramatta, other locations considered

**Term**: Temporary up to 30 June 2026

**Applications Close**: Wednesday, 23rd July 2025 [9:59am]

**About the Building Commission NSW**
- Building Commission NSW was established after the NSW Government recognised the substantial progress made by the Office of the Building Commissioner and Fair Trading in delivering once-in-a-generation reforms
- Building Commission NSW collaborates with consumers and industry to ensure standards, capabilities, capacity and resilience continue to be lifted across the sector to deliver quality homes and meet the state’s housing targets.
- We are committed to innovation, collaboration and professional development and we foster a culture of integrity and responsibility with a focus on transparency and accountability

**About the role**

In this role, you will coordinate and implement a variety of projects to support a team of skilled Registration (assessment) Officers responsible for the registration of registered certifiers and administration of the public register of registered certifiers in line with the _Building and Development Certifiers Act 2018_ (the Act),

There are also ongoing industry engagement sessions that you will be directly involved in providing project management and support functions.

**Responsibilities include**:

- Managing competing priorities and working within strict statutory timeframes, including the ability to respond to a broad range of complex and escalated matters.
- Providing quality assurance measures, monitoring and reviewing registration and accreditation processes and systems to support continuous improvements in service delivery
- Preparing, presenting and review reports and submissions to make appropriate recommendations in accordance with legislative requirements and regulations.
- Developing process guides and standard operating procedures, including the development and delivery of training material to support the upskill of the team.
- Coordinating efforts across multiple internal and external stakeholders, ensuring seamless alignment of regulatory requirements with organisational objectives.

**To be successful in this role you will need to display**:

- Outstanding, organisational and time management skills, be agile and flexible, responding to shifting priorities and deliver effective business and customer outcomes
- An ability to assess existing registration workflows, identify inefficiencies, and implement transformative improvements for seamless service delivery.
- Strong verbal and written skills with strong attention to detail including the ability to present information accurately, succinctly using appropriate structure when engaging with internal and external stakeholders.
- A strong team player with effective communication skills and an advanced ability to navigate high-stakes interactions with challenging stakeholders, including regulatory bodies, industry leaders, and resistant parties.
- Knowledge and experience particularly in the areas of Building Inspector, Engineer Class, and Accreditation Bodies for Fire Safety Practitioners and Engineer professional bodies (Preferable but not mandatory).
- A proactive and adaptable approach, willingly undertaking tasks beyond designated responsibilities to support urgent business needs, ensuring operational continuity and team success.

Experience using databases, for example, Loris, Objective, and Salesforce is an advantage.

We embrace a hybrid working model, utilising a flexible working arrangement. We do expect people to work principally from the office.

**How to apply**

Salary Grade 7/8, with the base salary for this role starting at $110266 base plus superannuation

**Closing Date: Wednesday, 23rd July 2025 [9:59am]**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

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Information on adjustments available for the recruitment process