Knowledge Management Specialist

1 week ago

Melbourne City Centre, Australia State Revenue Office Full time

One (1) ongoing role in the Knowledge Management Branch, Strategic Development and Customer Engagement Division
- Salary $105,479 to $127,621 plus 11% superannuation - VPS Grade 5
- Based in Melbourne CBD or Ballarat, with hybrid working arrangements

What we offer
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.
We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment. Find out more about working at the SRO at sro.vic.gov.au/careers, or via our LinkedIn page.
The opportunity
The primary purpose of this position is to promote and facilitate a knowledge driven culture at the SRO, with a focus on the SRO's internal knowledge platform (TaxNet) where corporate tax and entitlement knowledge is captured and available for staff.
Reporting to the Branch Manager, Knowledge Management, you will be responsible for:

- Contributing to the strategic direction of knowledge management at the SRO and identifying and implementing contemporary ‘best practice' knowledge management strategies and processes.
- Coordinating and implementing knowledge management activities between Branches.
- Managing TaxNet, including identifying and initiating enhancements and developments to address business needs, providing advice on solutions and implementing required changes, working with Branches to ensure their contributions to TaxNet are in line with knowledge management and digital writing best practices, and supporting Senior Specialist Panels and other emerging tax technical knowledge initiatives to ensure information and decisions are appropriately recorded and communicated.
- Assisting with the delivery of Branch goals by contributing to the Branch's strategic business planning, initiatives, and improvement opportunities to deliver quality knowledge management services for SRO.
- Mentoring and developing team members and assisting with preparing or reviewing tax technical material for the SRO website or TaxNet.

Who we are looking for To be successful in this role, you will have:
*
- Demonstrated understanding of or experience with managing and/or updating a knowledge platform.
- High level research, innovation, analytical and conceptual skills to identify and initiate improvements to knowledge management content, systems, and procedures.
- High level interpersonal communication and negotiation skills, with the ability to maintain effective relationships with stakeholders and team members.
- High level problem-solving skills to identify and respond to strategic knowledge management issues.

More information You can find out more about this role via the position description. You can also contact Kate McClelland, Branch Manager, Knowledge Management on 03 9628 0764 (from Monday to Thursday).
Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.

  • Knowledge Management Specialist

    1 week ago

    Melbourne City Centre, Australia Transurban Full time

    Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down. About the role We’re seeking a Knowledge Management...

  • Knowledge Manager

    1 week ago

    Melbourne City Centre, Australia HAYS Full time

    Excellent opportunity for a Knowledge Manager - permanent position to work within the Vic State Government **Your new company** Your new company is a prominent Victorian State Government department, whose responsibilities and work have a long-lasting and genuine impact on the quality of life for all citizens in Victoria. **Your new role** The Knowledge...

  • Knowledge Manager

    1 week ago

    Melbourne City Centre, Australia HAYS Full time

    Knowledge Manager | $110K - $140K package | Permanent | Scoresby **Your new company** This company is one of the country’s largest automotive financiers. Offering a range of finance and insurance products to get their customers into their new car and on the road. **Your new role** As Knowledge Manager, you will sit in the Operations team: - Provide...

  • Knowledge Management Specialist, Melbourne

    1 week ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    About us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent...

  • Knowledge Management Specialist

    1 week ago

    Melbourne, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and deliver better outcomes for members. **Your...

  • Knowledge Management Specialist

    20 hours ago

    Melbourne, Victoria, Australia Lgbt Great Full time

    The Pepperstone story started in 2010.We know what it's like to trade the world's markets.Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade.We thrive on progress – for...

  • Knowledge Management Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Pepperstone Full time

    The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade.We thrive on progress – for...

  • Knowledge Management Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Pepperstone Full time

    The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade.We thrive on progress – for...

  • Knowledge Management Specialist

    22 hours ago

    Melbourne, Victoria, Australia Pepperstone Full time US$90,000 - US$120,000 per year

    The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress –...

  • Knowledge Management Specialist

    4 days ago

    Melbourne, Victoria, Australia Buscojobs Full time

    The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade.We thrive on progress – for...