Settlement Coordinator

Settlement Coordinator

Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.

Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including an extra week of annual leave, 18 weeks paid parental leave, extra-long service leave together with various ongoing learning and professional development opportunities.

Covered by our Enterprise Agreement, this position will also enjoy access to additional paid service leave, a confirmed 1 July salary increase, an annual wellness reimbursement, career development opportunities, and much more.

**We are also pleased to let you know that Slater and Gordon were ranked in the Top 25 Attraction Firms in the annual Lawyers Weekly Legal Firm of Choice Survey for 2023-24.**

**_ Acknowledgement of Country_**_ _**Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all First Nations peoples today.

**What are we looking for?**

The Settlement Coordinator is responsible for the accurate and timely processing of all settlement requests, located in either Toowoomba or Melbourne. They understand the importance of completing all billing requests with a high level of accuracy and without delay ensuring exceptional client care
- Establishing and maintaining professional working relationships with legal practices.
- Accurately drafts and processes all billing requests nationally in line with S+G Billing policy.
- Responds to billing enquiries.
- Identifies the need and requests credit notes where required.
- Reconciling disbursements to ensure all disbursements are captured at the time of billing.
- Corresponding with third parties to obtain outstanding items for billing.
- Escalates non responsiveness by legal teams on outstanding billing items “Pending requestor updates” to ensure that bills are posted without delay.
- Drafting written correspondence to internal & external clients.
- Drafts, negotiates, and settles cost claims in collaboration with legal teams.
- Obtains the relevant approvals in line with the firms Delegation of Financial Authority.
- Develops a comprehensive understanding of Slater + Gordon systems to accurately manage the post settlement process.
- Proactive approach to the post settlement billing process, focused on minimising the time that it takes to complete billing requests.
- Consistently updates debtor status, notes & tasks with a high level of accuracy to ensure data integrity is maintained.
- May be required to complete settlement tasks during peak settlement periods.
- Adhering to systems, processes & procedures with a high level of compliance for all settled matters.
- Accurately updates matter status in a timely manner to ensure compliance with accounting practices.
- Actively contributes to the enhancement of processes and procedures by providing suggestions for improvement.
- Actively adhering to business Service Level Agreement (“SLA”) to ensure that Key Performance Indicators (KPI’s) are achieved.
- Quality - Transacts work with a high level of accuracy.
- Timeliness - The ability to complete work within a set timeframe.
- Culture - Consistently demonstrates behaviors consistent with our firms values.

**What will you bring?**
- Experience in working within a finance or accounting role
- Certificate in accounting or finance (Advantageous)
- Can analyse scenarios and draw suitable conclusions.
- Experience in addressing complex problems.
- Be able to build successful relationships with internal and external stakeholders.
- Well-developed communication skills both verbal and written.
- High level of accuracy and attention to detail.
- Ability to take initiative, work to deadlines and multitask.

**What next?