Account Coordinator

1 day ago

North Sydney, Australia Blackhawk Network Full time

About Blackhawk Network:

- At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. We believe our future holds great things for Blackhawk Network and its partners._
- We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring_

Overview:
**As an Account Coordinator you will support the Account Managers/Directors in providing support and administration to Blackhawk Network clients.**

**This role will see you interacting with clients on a daily basis to ensure that campaigns and promotions are running effectively, whilst liaising with internal teams such Sales, Operations, Finance and Customer Service.**

**This role is based from our North Sydney office and operates on a hybrid work model.**

**Responsibilities**:

- Process and manage client fulfilment files, card orders, card activations/extensions, card cancellations, replacement cards and consumer corporate orders
- Support all operational tasks as it relates to our client, program and promotional management. This includes managing the product set up, testing process, account maintenance and promotional set up and support
- Processing of weekly and daily files and ability to maintain accurate data in Excel
- Assisting with incoming enquiries from clients and customers and providing relevant information
- Supporting the verification and quality assurance of claim validations, as required
- Creating estimates and/or invoices as per client/campaign requirements
- Processing of invoicing, credit notes, float top ups/creation, card to card transfers, disbursement account top ups
- Ensuring timely processing and active follow up of client invoicing to guarantee invoices paid on time
- Ensuring both internal and client approval of all requested elements are received and documented
- Developing and maintaining processes and procedures to ensure the smooth processing of orders

Qualifications:

- Experience in a customer service environment
- Excellent communication skills
- Sound literacy and computer skills (Excel knowledge preferred)
- Ability to work in a team environment
- Ability to stay calm and professional when dealing with all clients and customers
- Eager to drive collaboration within the team and wider business
- Willing to take ownership of tasks and processes in a fast-paced environment
- Able to work autonomously and use initiative to prioritise multiple tasks

EEO Statement:

- You’ll work with some of the nicest, most intelligent and down to earth people here at Blackhawk Network APAC: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do, we work hard and we have fun along the way. We have a flexible working policy and we encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration._

  • Account Coordinator

    2 weeks ago

    North Sydney, Australia Blackhawk Network Full time

    **About Blackhawk Network**: **Overview**: The Account Coordinator will support the Account Managers/Directors in providing operational support and administration to BHN Clients. The Incentive and Commerce Business consists of three key channels, Partners, Enterprise, and Transactional. The Account Coordinator will support clients in these key functional...

  • Accounts Payable Coordinator

    7 days ago

    North Sydney, Australia Dynatrace Full time

    **Company Description** We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. - Build a rewarding career in an innovative, fast...

  • Account Coordinator

    5 days ago

    Sydney, Australia Give A Grad A Go Full time

    Competitive starting salary of $60k - $65k + Super - 25 days annual leave - Private healthcare insurance **Company profile - digital media agency** Join a global programmatic media partner for marketers and agencies. Boasting a team of 1200 globally and over a decade of experience, they are united in their passion for digital media and work with a variety...

  • Account Coordinator

    2 weeks ago

    Sydney, Australia TEAM LEWIS Full time

    **About TEAM LEWIS** The company is an integrated communications agency that has gone from start-up to multi-national in a little over two decades. The company now ranks in the top 40 agencies worldwide and has 23 offices. Its success is due to a combination of factors: talented people delivering award winning campaigns; expanding client relationships into...

  • Account Coordinator

    1 day ago

    Sydney, Australia Domain Group Full time

    **Account Coordinator - Sydney Office - Permanent Full Time** An excellent opportunity for an Account Coordinator to assist Account Partners in maximising client value received from Domain group. Help in increasing customer love by supporting our sales team and through some direct client engagement. Facilitate administrative tasks to ensure client requests...

  • Account Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Deloitte Full time $104,000 - $130,878 per year

    Date: 5 Sept 2025Location:Sydney, NSW, AU Melbourne, VIC, AUDepartment: Enabling AreasDescription:Job Requisition ID: 39333Account Coordinator - ConsultantWe support flexibility and choice. We encourage you to find the right balance between connecting in person with your clients and teams and meeting your own personal needsMentoring programs – receive...

  • Account Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Deloitte Services Pty Ltd Full time $90,000 - $120,000 per year

    Job Requisition ID: 39509 Account Coordinator – Senior Consultant We support flexibility and choice. We encourage you to find the right balance between connecting in person with your clients and teams and meeting your own personal needsMentoring programs – receive support and coaching to progress your career ​Learn from the best in the...

  • Account Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Deloitte Services Pty Ltd Full time $80,000 - $120,000 per year

    Job Requisition ID: 39510 Account Coordinator – Senior Consultant (approxiately 12 Month FTC)We support flexibility and choice. We encourage you to find the right balance between connecting in person with your clients and teams and meeting your own personal needsMentoring programs – receive support and coaching to progress your career ​Learn from the...

  • Account Coordinator

    5 days ago

    Sydney, Australia MiQ Digital Full time

    Sydney **Role**: Account Coordinator **Location**: Sydney **What you’ll do** We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better. As an...

  • Account Coordinator

    5 days ago

    Sydney, Australia MiQ Digital Full time

    **Role**: Account Coordinator **Location**: Sydney **What you'll do** We're MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we're all united in the vision to lead the programmatic industry and make it better. As an Account...