Account Coordinator

1 week ago

North Sydney, Australia Blackhawk Network Full time

**About Blackhawk Network**:
**Overview**:
The Account Coordinator will support the Account Managers/Directors in providing operational support and administration to BHN Clients.
The Incentive and Commerce Business consists of three key channels, Partners, Enterprise, and Transactional. The Account Coordinator will support clients in these key functional areas, which includes collaborating with the following teams - Sales, Account Management, Operations, Finance and Customer Service.
The Account Coordinator is a client-facing role, interacting with clients on a daily basis to ensure that campaigns and promotions are running effectively.

**Responsibilities**:
Assisting with incoming enquiries from clients and customers and providing relevant information.
Support key accounts with direct communication with clients as needed.
Developing and maintaining processes and procedures to ensure the smooth processing of orders.
Creating estimates and/or invoices as per client/campaign requirements
Processing of Invoicing, Credit notes, float top ups/creation, card to card transfers, disbursement account top ups.
Collaborate with various internal teams to execute initiatives and address client concerns.
Participate in client meetings, as needed.
Ensuring both internal and client approval of all requested elements are received and documented.
Ensuring timely processing and active follow up of client invoicing to guarantee invoices paid on time.
Process and manage client fulfilment files, card orders, card activations/extensions, card cancellations, replacement cards and consumer corporate orders.
Support all operational tasks as it relates to our client, program and promotional management. This includes managing the product set up, testing process, account maintenance and promotional set up and support.
Processing of weekly and daily files and ability to maintain accurate data in Excel.
Supporting the verification and quality assurance of claim validations, as required.
Be capable of learning new products and systems and understanding the various solutions we offer our clients.

**Qualifications**:
Experience in a customer service environment
Excellent communication skills.
Sound literacy and computer skills (Excel knowledge preferred)
Ability to work in a team environment.
Able to work autonomously and use initiative to prioritise multiple tasks.
Ability to stay calm and professional when dealing with all clients and customers.
Eager to drive collaboration within the team and wider business.
Willing to take ownership of tasks and processes in a fast-paced environment.
Bilingual - English and Korean

  • Office Coordinator

    2 weeks ago

    Sydney, Australia Seb's Demo Account Full time

    **Description**: Office Coordinator - Secretary - Phones - General Admin **Role Type**: - In-house - Permanent - Full-time - Entry level **Pay Rate**: - 62500 AUD - 65000 AUD (Annum) **Company Overview**:

  • Accounts Payable Coordinator

    3 days ago

    North Sydney, Australia Dynatrace Full time

    **Company Description** We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. - Build a rewarding career in an innovative, fast...

  • Account Coordinator

    2 days ago

    Sydney, Australia Give A Grad A Go Full time

    Competitive starting salary of $60k - $65k + Super - 25 days annual leave - Private healthcare insurance **Company profile - digital media agency** Join a global programmatic media partner for marketers and agencies. Boasting a team of 1200 globally and over a decade of experience, they are united in their passion for digital media and work with a variety...

  • Course Coordinator

    2 weeks ago

    North Sydney, Australia Navitas Full time

    The Course (Program) Coordinator for Business and Accounting at Charles Sturt University Sydney is a critical leadership role responsible for the strategic development, coordination, and oversight of the Business and Accounting courses to ensure course compliance, development, and quality assurance. Key Responsibilities: - Lead a team of dedicated teaching...

  • Course Coordinator

    2 weeks ago

    North Sydney, Australia Charles Sturt University Full time

    **Company Description** Charles Sturt University and Navitas** joined forces to establish the Charles Sturt University Sydney campus, located in the heart of North Sydney. This dynamic partnership brings together two leading education providers to create a vibrant tertiary experience like no other, offering students an engaging and exceptional student...

  • Account Coordinator

    1 week ago

    Sydney, Australia TEAM LEWIS Full time

    **About TEAM LEWIS** The company is an integrated communications agency that has gone from start-up to multi-national in a little over two decades. The company now ranks in the top 40 agencies worldwide and has 23 offices. Its success is due to a combination of factors: talented people delivering award winning campaigns; expanding client relationships into...

  • Account Coordinator

    2 weeks ago

    Sydney, Australia The-Lowdown group Full time

    Got a passion for automotive and marketing and want to gain valuable experience whilst advancing your career? Don’t worry, we’ve got you covered. The-Lowdown are on the lookout for an energetic and proactive Account Coordinator to join a fun team and deliver impressive work to our awesome clients! **About the role**: We’re looking for someone with...

  • Account Coordinator

    2 weeks ago

    Sydney, Australia PlatformGSK Full time

    **Job Description**: Platform GSK is looking for a numbers focused, personable and confident Account Coordinator to support the team! What is equally just as important is that we hire: - An inventive spirit and a big picture thinker - Someone who has a genuine passion for media - A true 'team work makes the dream work’ mentality **ROLE** **PURPOSE** The...

  • Account Coordinator

    2 days ago

    Sydney, New South Wales, Australia Deloitte Services Pty Ltd Full time $104,000 - $130,878 per year

    Job Requisition ID: 39333 Account Coordinator - ConsultantWe support flexibility and choice. We encourage you to find the right balance between connecting in person with your clients and teams and meeting your own personal needsMentoring programs – receive support and coaching to progress your career ​Learn from the best in the business This is a...

  • New Accounts Coordinator

    3 days ago

    North Ryde, Australia Brambles Group Full time

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...