HR Business Partner

**Description**:
Based in Melbourne and working with the Emirates Leisure Retail team. The HR Business Partner for ELRA will provide business focused, strategic and operational HR advice and services to our business, both in Support Office and Operations nationally.

They will identify and promote new ways of working and empowering approaches to people management in support of delivering on the business plan.

**WHO WE ARE**

Emirates Leisure Retail (ELR) ANZ operates over 30 venues across 8 Airports in the region, partnering iconic brands including Heineken (SYD), Penfolds (ADE), AFL (MEL), James Boags (LAU), and LITTLE CREATURES (PER). Launching into Australia in 2008, ELRANZ has rapidly expanded into the Airport Bar & Restaurant marketplace, setting the benchmark globally in premium airport dining.

We are a subsidiary of the Dubai based ELR/MMI group owners and operators of over 300 restaurants, cafes and bars across Asia, The Middle East, Australia and New Zealand. We are also part of the broader high-profile Emirates Group.

**OUR VALUES**

**Teamwork **- We encourage & support our teammates and we reward hard work and celebrate achievements together with our Teams & Partners

**Service **- We deliver exceptional guest experiences and we strive for excellence every time

**Integrity **- We act honestly and ethically to build and protect our reputation and we respect differences and have no favoristism

**Quality** - We aim to be the best and take pride in all that we do and we make it our priority to have a safe and attractive environment for our guests & teammates

**Results **- We acknowledge our achievements, and learn from less favourable outcomes and success is working together to bring us growth and new opportunities

**KEY RESPONSIBILITIES**
- Reporting into the Head of People & Organisation you'll be responsible for the following:

- Providing quality advice and guidance to your leaders regarding Talent, succession planning, employee & industrial relations, and HR initiatives.
- Mentor Managers to help them achieve team performance objectives and drive high performance and engagement.
- Providing quality, follow-through and excellence in service advice/support in all dealings with internal guests and external companies.
- Providing advice to Team Members and Leaders on the interpretation of Policies, Awards (Restaurant Industry Award) and other legislation
- Contribute to our values through provision of advice/support on HR matters such as dispute handling, counselling and disciplinary issues and grievances.
- Act as the primary point of contact for all Industrial Relations matters within the workplace. Oversee the WH&S framework, proactively participate in efforts to identify risks and eliminate all forms of hazards that pose a risk to health and safety and act as a Rehabilitation Officer on matters dealing with Workers Compensation and non-Workers Compensation cases.
- Support the completion of the annual performance cycle, remuneration and benefits reviews and advice on market practices to ensure business offerings remain competitive and relevant to internal/external talent.
- Partnering with the business to develop initiatives to manage retention, productivity and performance.
- Assist in preparation of reports, submissions and other correspondence relevant to local management, Global Office and Government departments.
- Coaching and supporting other members within the People & Culture team.

**SKILLS AND EXPERIENCE**

You’ll already have demonstrated business acumen, proven experience with rapid organisational growth and transformational change experience and an understanding of the drivers behind enhanced employee engagement and improved business performance.

**You will also have the following**:

- Tertiary qualification in Human Resources, Industrial Relations, WH&S or a related business discipline essential.
- Experience in an HR Business Partner role with proven experience in ER, IR and WH&S preferably in a Retail, Hospitality, FMCG and/or Multi Site environments
- A love for guest service
- Qualifications as a Certificate IV Workplace Assessor, Rehabilitation Co-ordinator and Workplace Health and Safety Officer are desirable but not essential.
- Knowledge of Hospitality operations and workforce planning would be beneficial.
- Demonstrated ability in coaching and influencing leaders to be the best they can be - supporting them to develop and acknowledging the great work they do.
- Ability to think creatively and not be afraid to challenge business leaders on traditional approaches to business issues.
- A pragmatic approach in the pursuit of living our values.
- Strong analytical skills with the ability to generate insights from HR metrics to inform business decision making.

**WHAT WE OFFER YOU**
- Flexible working arrangements
- Phone Allowance
- Travel discount opportunities with Emirates Airline flights
- Food and beverage discounts via our corporate venues, inclusive across Au