Tenancy Support Officer

2 weeks ago


Queanbeyan, Australia Ashdown Consulting Full time

$30 - 40 / hour + Super
- 3 Month Contract
- Queanbeyan location

**Tenancy Support Officer |3 Months |Up to $44.20 p/h inc. Super**
- $30 - 40 / hour + Super
- 3 Month Contract
- Queanbeyan location

**About the Company**

This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. We are looking for someone to start ASAP for a 3 month contract paying up to $40 / hour + Super. This role is located in Queanbeyan

**About the team**

You will be apart of a highly professional and dedicated cohort who value integrity, trust, service and accountability.

The Team you are joining is a high functioning and performing team amongst a leading NSW Government agency. A team of like-minded individuals who thrive to deliver outstanding work to help residents of NSW.

**About the Role**
We are currently seeking to appoint a Tenancy Support Officer with a leading NSW Government agency to provide administrative support to support the Tenancy Services Branch

Key accountabilities include:

- Provide assistance in the administration of lease arrangements for all properties in portfolio and assist in the preparation of lease documentation for properties
- Support Tenancy Services Officers to calculate financial charges and manage financial transactions for tenancies including establishing rental payments via salary deduction, processing rental variations as they arise, lodging and reconciling bond payments, and initiating recovery of arrears payments
- Develop an understanding of the Housing Services business including the unique environment in which Housing Services operates in order to provide accommodation to teachers and police who choose to live and work in rural and remote NSW
- Act as a point of contact via phone for all general enquiries and provide high level administrative support to the Tenancy Services team as required.

**About You**
- Ability to manage a high volume workload
- Customer centric
- Excellent written and verbal communication skills
- Ability to quickly learn and use a variety of in-house systems

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support



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