Administration Manager

**Administration**

**Adelaide**

**Full Time**

**Icon Cancer Centre Australia**

**Administration Manager - Icon Cancer Centre North Adelaide**

APPLICATIONS CLOSING 28TH MAY 2025

**_We’re looking for a new Administration Manager in our New Cancer Treatment Centre in North Adelaide_**
- **Lead and Build**Your Team
- **Supportive Environment**with Training Provided
- **Rewarding Work,**with patient focussed organisation
- **Permanent, Full-Time (Monday to Friday)**

**About the role**:
This patient facing role reports to the Site Manager and is responsible for leading our administration team in the provision of high levels of service to our patients, our doctors, and our clinical teams. This role requires close coordination with all our disciplines and is a varied role which includes team management, billing, data entry and auditing, rostering, site maintenance, training and development and oversight over all other daily activities. This role will operate in a full-time capacity on a permanent basis, working 76 hours per fortnight working 5 days a week Monday to Friday (between the hours of 8 am and 5:30 pm). Flexible working arrangements by negotiation.

**Key Responsibilities**:

- Offer a warm, safe, and supportive environment for both all stakeholders, including patients, doctors, and other external visitors
- Provide supervision and oversight of the Administration team, identifying and providing opportunities for ongoing training and support
- Ensure timely and coordinated patient appointment times and effective reception services
- Facilitate the recruitment of the administration team
- Processing Medicare & private billing, ensuring accuracy and compliance with legislative requirements.
- Ensure accuracy in patient medical records and maintain privacy standards.
- Participate in and contribute to facility accreditation processes
- Implement practice changes and quality improvements seamlessly within the team
- Under the guidance of the Site Manager, manage resources to meet KPIs and targets
- Work productively and collaboratively with other leaders in the site to deliver high levels of patient care

**About You**:
We are searching for an enthusiastic Medical Administration Manager with outstanding presentation and customer service skills to join our team. To be successful in this role, you require to be highly motivated with a positive and enthusiastic attitude. You will be required to take on an integral role in the management of day-to-day administration activities and may be expected to offer occasional assistance across all current and future sites. If this sounds like you, we'd love to hear from you.

**Skills & Experience**
- Experience leading a team in in the provision of high levels of service to patients or customers
- A well-rounded understanding of health administration within a high-care medical environment, from patient admissions, care pathway explanations and general health care office administration
- Ability to work autonomously and effectively in a team environment and plan, coordinate and organise workloads to achieve quality patient service outcomes in a timely manner.
- Ability to prioritise and manage time effectively.
- Prior knowledge and experience in training and development programs ensuring adequate skill levels are maintained to meet operational needs, achieve strategic goals and engage team members.
- Proven ability to establish successful customer relationships with patients, doctors and other stakeholders by ensuring needs and expectations are understood and managed in a timely and effective manner.
- Excellent computer skills and eye for continuous improvement.
- Knowledge of legislative requirements in a health care setting (desirable)
- Qualification or training in management and leading teams (desirable)

**Icon Cancer Centre - Australia and New Zealand**
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 40 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon’s cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.

**_Here’s why our people choose us:_**
***Purpose, at Pace**: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
**Impact, at Scale**: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
**Connection, at Heart**: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and ta