Administration Officer

**Job no**: 887928
**Work type**: Full time, Part time
**Location**: Adelaide Metro Southern, Various
**Categories**: Administration, Business and Management
- **Child and Family Health Service (CAFHS), Southern Adelaide**:

- **Salary**Classification - ASO2 - Administrative Services Officer L2 - $58,709 to $63,154 p.a. (pro rata)**
- **TWO OPPORTUNITIES AVAILABLE**
- **Full time - Term Contract until December 2025**:

- **Part time - 30 Hours per week until December 2025**

**About the Opportunity**

The position of Administration Officer reports to the Administrative Coordinator / Administration Manager and is responsible to the Administrative Manager / Advanced Nurse Unit Manager for the provision of administrative support and quality customer service to a range of clients for the Child and Family Health Service offices located at a variety of locations state-wide.

This is an exciting opportunity to be familiar will all aspects of administrative duties required to support Child and Family Health Service clients by acting as the ‘first point of contact’ for both front of counter and telephone customers.

**About You**

To be successful in this role, you will have:

- Sound interpersonal and communication skills including the ability to communicate effectively with consumers, staff, external agencies and members of the public, both face-to-face and over the telephone, demonstrating a respect for different cultural groups and life situations
- Skills to maintain sensitivity, integrity and confidentiality
- an ability to effectively resolve conflict in the workplace
- Have a flexible autonomous approach to work
- Typing skills that ensure timely and accurate data/information/documents
- an ability to quickly learn administration tasks and adapt to different working environments
- a demonstrated ability to multitask
- an ability to adhere to administrative boundaries, including directing inquiries to clinically trained colleagues as required.

Your experience will include:

- Working in a demanding frontline customer service position within a Health Service
- Maintaining general administrative processes
- Maintaining electronic and hard copy client record Managing appointment bookings
- Word processing, data entry and Microsoft Office products
- Working effectively and harmoniously in a multi-disciplinary team environment
- Working independently with mínimal supervision and within scope of practice
- Using initiative and the ability to prioritise competing demands

Previous experience in a customer facing health administrative role will be highly regarded.

**What WCHN Can Offer You**
- Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year.
- Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
- Access to generous leave provisions and professional development opportunities
- Support for you and your family via our Employee Assistance Program

**About Us**

The Women’s & Children’s Health Network is the state’s leading provider of best practice health care for women, babies, children and young people across South Australia. We offer:

- specialist care for children with acute and chronic conditions
- state of the art maternity and obstetric care services
- community based services reaching hundreds of thousands of babies, children and young people, their families and communities across SA
- specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services.

Join our patient centred team and contribute to providing South Australia’s women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs.

Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network.

**Special Conditions**

To find out more about this role, including key selection criteria, all special conditions and minimum requirements, please click on the attached role description and also review our document checklists below.

Immunisation Requirements Checklist

Applicant Documents Checklist

**Application Instructions**

**Other Important Information**

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

**Enquiries**
- Diana Lane
- Administration Coordinator
- Phone: 0439845701

**Application Closing Date**:
Sunday 05 January 2025 - 11:55pm

**Useful Links**

ASO2 - Administration Officer - CaFHS - Role Description

**Advertised**: 11 Dec 2024 Cen. Australia Daylight Ti