Area Manager Nsw

4 days ago

St Leonards, Australia Laser Clinics Australia Full time

As the Area Manager, you will provide 1:1 support to our Franchisees, Clinic Managers and Cluster Managers across up to 15 Sydney clinics. You will support them with business plans, enabling them to implement business initiatives and finding practical solutions to deliver customer excellence and increased store profitability.

**Who are we?**

Originating 13 years ago in Australia, Laser Clinics is the industry leader in non-invasive aesthetic treatments; Laser Hair Removal, Cosmetic Injections, Skin and Body treatments and skincare brands; Skinstitut and Skinstitut Expert.

The LCA business is a mix of 100% company owned and franchised business which are a 50/50 partnership between a Franchisee and LCA, which means we have a significant vested interest in the success of each clinic.

We have operations within Australia, New Zealand, Singapore, and the United Kingdom, with ambitious plans for international expansion. With over 200 clinics globally, we are the market leading Aesthetics provider.

**As an Area Manager, you will**:

- Support clinics with development of business plans aligned to business strategies
- Work with clinic managers and clinic teams to execute operational plans
- Support new clinics to achieve targets
- Improve clinic profitability through better productivity and cost management
- Ensure clinics positively represent the brand and educate best practice
- Work with clinic teams to develop a high standard of customer service
- Build positive relationships with clinics and foster a partnership approach
- Support the delivery of talent plans in clinics

**About you**
- Multi-site retail management experience (franchise experience preferable)
- Health/beauty industry experience highly regarded
- Outstanding people management and leadership skills
- Motivation and enthusiasm to drive a high performing culture
- Ability to improve customer outcomes and performance standards through on the job training and coaching
- Sales orientated to achieve targets and drive performance
- Excellent oral and written communication skills
- Problem solving skills, organisational and planning skills
- Immaculate presentation

**Why work for Laser Clinics Australia?**
- Receive quarterly complimentary skincare products on Skinstitut/Skinstitut Expert ranges
- Heavily discounted clinic treatments up to 70% off RRP
- Access to ongoing training and development
- Brand new office in the heart of North Sydney, footsteps from the train station
- This role may require you to travel for extended periods of time. Flexibility to work in a retail environment during late night trading, weekends and public holidays are required._

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