Product Manager

At Planday, our vision is to power the global workforce marketplace by connecting people to relevant and meaningful work, and to help businesses build an engaged, high performing and flexible workforce through our shift-scheduling platform. We’re all about meaningful work for customers, users and employees.

We're growing fast and looking for a new colleague to join as a Product Manager.

Your main responsibility will be to support our Product Engineering and Research teams with customer insights, product development prioritisation and ensuring a smooth collaboration between Xero, Planday HQ and the Planday AU teams.
- Responsibilities: _
- Champion the AU product throughout Planday & Xero, ensuring development of the product to reflect AU market requirements. Work with stakeholders to create awareness of needs/upcoming changes and articulation of pipeline and business value. This includes alignment of EU/DK to reflect AU needs.
- Drive and maintain local product roadmap, vision and strategy, based on Planday’s vision, validated business opportunities and market research
- Investigate and understand product development, constantly exploring opportunities for product improvement and optimisation by designers, developers and other stakeholders. Engage in product discovery projects focused on testing/validating new and existing features/products for AU market.
- Work closely with local Executive GM, and Director of Sales/Growth to define local needs and transfer to product development
- Own the BETA and launch aspects for product (design, JTBD, processes)
- Build expert knowledge on AU customers and provide input to the Product team on market trends, competitor insights, customer needs etc. as well as customer/market feedback
- Collaborate with relevant Planday teams to ensure strong processes globally

**If you see yourself in some of the points below, we’re excited to learn more about you**
- Relevant qualifications or at least 5 year relevant experience
- In depth knowledge of Planday platform, value propositions and the entire product suite and understanding of how it impacts customers across markets and industries. This includes understanding product fit and limitations as well as buyer personas.
- Experience with UX research, data analysis and product discovery
- Knowledgeable on GDPR and ISO compliance
- Able to communicate and influence senior stakeholders in complex environments
- Streamline and automate processes to simplify and accelerate adoption of Planday platform
- Strong commercial acumen with proven ability to identify customer needs and provide business solutions. Able to suggest best practices in portal setup based on product and training knowledge.
- Understand and collaboratively work to improve Planday product design
- Good knowledge of all internal systems used in product, research and customer service

**At Planday, we offer you**:

- Benefits like inclusive support for new parents and generous vacation
- Growth and progression opportunities - we want you to grow with us
- Flexible remote work
- Strong social culture with lots of team and company activities
- Meaningful work - everyone at Planday contributes to improving the lives of shift workers around the globe
- Healthy work-life balance and autonomous approach to work. We trust in you and your abilities
- The opportunity to join Planday in an exciting time of growth and development

Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work.

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)