Customer Service Manager

2 days ago


Newcastle, Australia Coles Supermarkets Full time

From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation.

**About the role**

Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the service department and front of store operations. With responsibility for our checkouts and customer service desk, you’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.

**About you and your skills**
- Previous experience working in a fast-paced customer facing environment
- Proven leadership experience as you’ll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
- To maintain excellent service standards, keeping the checkout area clean and safe for our team and customers
- To drive a one team culture which puts our team members health, safety and wellbeing first
- To be customer obsessed and continually seek to better understand our diverse customers to ensure we’re always provide an outstanding shopping experience

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

Job ID: 83115

Employment Type: Full time

LI-TS1



  • Newcastle, Australia NSW Government -Service NSW Full time

    **Customer Concierge Operator/Digital Service Representative -** **Newcastle, Maitland, Gosford** **Position**: Customer Concierge Operator - Contact Centres **Grade**: SNSW Clerk Grade 2 **Customer Concierge Operator **Newcastle, Maitland, Gosford **Role Type**: Multiple Temporary and Ongoing Positions; Full-time, part time and flexible work...

  • Customer Service

    8 hours ago


    Newcastle, Australia AWX Executive Full time

    Full-time permanent role - 7am to 4pm Monday to Friday - Customer service and sales administration - National Company - job security - Full-time permanent role - 7am to 4pm Monday to Friday - Customer service and sales administration - National Company - job security **About us** AWX is part of the larger group, People Infrastructure Ltd. In 2019, People...

  • Digital Project

    1 week ago


    Newcastle, Australia NSW Government -Department of Customer Service Full time

    **Digital Project & Portfolio Risk Specialist** - ** Looking to join a team that makes a real difference to the citizens and businesses of NSW?** - ** Want experience to progress in a Security, Risk & Compliance career?** - ** Temporary / fixed term role for 24 months with opportunity to extend or Ongoing** - ** The package includes a base salary range of...


  • Newcastle, Australia Rebel Full time

    **Assistant Store Manager rebel Charlestown** **Sport is calling!** **We are a passionate team looking for a strong leader to work with the management team to continue to drive our success.** **Our Assistant Store Managers are known internally as Customer Service Managers. **They are leaders in guiding team members to attain excellence in customer service...


  • Newcastle, Australia Pacific National Full time

    **Customer Service Specialist** - ** Join a secure industry providing essential services Australia wide**: - **Supportive, collaborative team environment offering flexibility**: - ** Progressive and sizeable business on growth trajectory**: - ** Permanent opportunity - based in Newcastle NSW or Brisbane QLD** **About us** Pacific National (PN) is the...


  • Newcastle, Australia Ashdown Consulting Full time

    $32.69 p/h + super - 5 Month Contract - Newcastle **Customer Service Representative | 5 Month Contract | $36.12 p/h Incl. Super** - $32.69 p/h + super - 5 Month Contract - Newcastle **About the Company** Gain valuable real life experience working with a large NSW government organisation as a Customer Service Representative. This role is based in Newcastle...


  • Newcastle, New South Wales, Australia Sandvik Full time $60,000 - $90,000 per year

    Customer Service OfficerHeatherbrae, NSWAbout Us:Our products and services prioritize safety and efficiency, supported by a resilient global supply chain and a team of experienced specialists. As a major manufacturer and supplier of ground control solutions for the mining and tunneling industry, we offer a comprehensive product portfolio and hold a strong...


  • Newcastle, Australia Hunter Water Full time

    Get the balance right - flexible working options available - As a values-based organisation, we keep our customers at the heart of all we do - Support the sustainable delivery of an essential service to the Lower Hunter community **Our Company** At Hunter Water our Values define who we are as an organisation and how we behave. We strive to live these...

  • Customer Service

    7 days ago


    Newcastle, New South Wales, Australia Rarekind People Full time $45,000 - $60,000 per year

    Phones ringing. Doors swinging. Emails pinging. Welcome to your new normal. You'll be the first face customers see, and the first voice they hear. You'll keep the sales team organised, and your customers happy. You'll take orders, whip up quotes, update CRMs, and smooth over the chaos so the whole show keeps running. It's fast. It's busy. And it's never...

  • Customer Service

    7 days ago


    Newcastle, New South Wales, Australia Rarekind Full time $45,000 - $60,000 per year

    Phones ringing. Doors swinging. Emails pinging.Welcome to your new normal.You'll be the first face customers see, and the first voice they hear. You'll keep the sales team organised, and your customers happy.You'll take orders, whip up quotes, update CRMs, and smooth over the chaos so the whole show keeps running.It's fast. It's busy. And it's never...