Customer Service Administrator

2 days ago

Chatswood, Australia AccountAbility Full time

**Customer Service Administrator**
- $65,000 + Super + Benefits | Chatswood | Mon-Fri 9-5
- Manage inbound/outbound calls with great progression opportunities
- Strong admin/customer service experience needed with excellent communication skills

If you are a confident communicator with excellent customer service & admin skills wanting to develop then this is the role for you

**The Company**

We have been exclusively engaged to work for a leading and growing in Australian owned business within walking distance from Chatswood Train Station. We have worked with this company for a while and they promote a collaborative, social, team environment with great progression opportunities.

The business is in an exciting phase of growth here in Australia therefore this position has been newly created to manage the increase of workload. You will work for a passionate, engaging, smart and forward thinking company who will support you to be your best and help you grow with the company.

**The Benefits**
- Complimentary Gym Membership
- Long-term career prospects and training on offer
- Close to public transport
- Working within a collaborative team environment with various social activities
- This role would be ideal for someone who has worked in admin/customer service roles, or graduates looking to kickstart their career

**The Role**
- Managing inbound/outbound calls in a professional manner
- Building rapport and trust with customers, giving assistance and escalating issues
- Coordinating diaries, managing logistics for drivers, delivery times etc
- General administrative support including updating and maintain records ensuring full compliance
- Liaising with various stakeholders across the business
- General Administrative duties

**The Person**

In order to be successful in the role you will have/be:

- Previous experience customer service including hospitality or retail but preferably in call centre/office
- Strong admin experience and attention to detail
- Excellent communication skills, both written and verbal and confidence to liaise with all levels of stakeholders over the phone
- A proactive and enthusiastic approach to customer service
- Happy to work in the office 5 days per week
- Must be an Australian Citizen or Permanent Resident as this role is Permanent

If you match the above requirements please click on the 'APPLY' button or contact Gina at AccountAbility for more information.

**#SCR-gina-morley

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