Workforce Planning Analyst

5 days ago

Sydney, Australia United for Care Full time

**About Us**

At United for Care, we’re more than a disability service provider, we’re a team of people who believe in empowering individuals to live independently and thrive in their communities. We specialise in innovative accommodation models, in-home supports, and personalised care solutions designed around NDIS participants.

Our team is diverse, passionate, and forward-thinking. We’re driven by the belief that every person deserves quality support, delivered with respect and care.

**About the Role**

We’re looking for a **Workforce Planning Analyst** who can bring structure, insight, and foresight to our rostering and scheduling operations. This role is critical in making sure our participants get consistent, high-quality care while keeping our workforce efficient, compliant, and future-ready.

If you’ve got a knack for numbers, love solving complex rostering puzzles, and want to make a real impact in healthcare and disability services, this role is for you.

**What You’ll Do**
- Develop and maintain optimised rosters up to 6 months out, balancing participant needs and staff utilisation
- Analyse schedules and staffing patterns to identify gaps, risks, and opportunities
- Partner with Service Delivery teams to ensure rosters align with client needs, staff skills, and compliance requirements
- Monitor key metrics (labour costs, overtime, utilisation, absenteeism) and prepare reports/dashboards for leaders
- Model workforce scenarios (e.g., new participants, surge demand, leave coverage) to build resilience
- Ensure full compliance with NDIS, Fair Work, and rostering standards

**What We’re Looking For**
- Strong background in workforce planning, scheduling, or analytics (healthcare, disability, aged care, or in-home support ideal)
- Hands-on experience with scheduling systems (Salesforce highly regarded)
- Strong analytical skills with tools like Excel, Power BI or similar
- Solid understanding of NDIS service delivery and compliance frameworks
- Ability to juggle complex rostering requirements across dispersed teams
- Strong communicator, able to turn data into actionable insights

**Bonus Points If You Have**
- Tertiary qualifications in Business, Analytics, or Health Administration
- Experience with demand forecasting and predictive analytics in healthcare
- Knowledge of awards and IR in the disability/health sector

**What You’ll Bring**
- Detail-oriented and compliance-focused mindset
- Resilience and adaptability in a fast-paced environment
- Collaborative, solutions-driven approach
- Genuine passion for improving outcomes for people with disability

**Perks & Benefits**
- Hybrid working - mix of office (Pitt Street) and work from home
- Salary packaging options to maximise take-home pay
- Career growth opportunities in a growing, innovative organisation
- Supportive, collaborative culture where your work makes a visible difference

**Ready to Apply?**

If you’re ready to use your workforce planning expertise to improve care and outcomes for people with disability, we’d love to hear from you.

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