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Service Coordinator

3 weeks ago

Richmond, Australia Maxima Full time

$34.58/hr + Super
- Adelaide location, with on site parking
- Excellent benefits, including Employment Assistance Program

**About the role**:
Our client is a large, Australian-owned company who is looking to employ a full-time Service Coordinator to be responsible for scheduling trades services across Queensland and Sydney. No two days will ever be the same

Working Monday to Friday, 7:30am - 3:30pm.

Based in their Adelaide office, duties include, but are not limited to:

- Be the first point of contact for all scheduling enquires and issues
- Monitoring scheduling changes and implement accordingly
- Provide regular client updates
- Monitor and track job progress
- Creating and maintaining a logical and achievable daily workflow for technicians
- Coordinating the completion and closure of jobs
- Following up on incomplete or problematic jobs to ensure completion and customer satisfaction
- General office duties as required

**About you**:

- Experience in scheduling trade & services sector (Desirable)
- Ability to easily build rapport and establish trust with clients
- Excellent oral and written communication skills
- Confidence in managing busy phones
- Strong PC skills
- Experience with Exo software package (Desirable)
- Call Centre experience (Desirable)
- Enjoy & thrive off a fast-paced environment
- Positive attitude
- Desire to work in a fast paced business focused on growth and deliver outstanding service
- Able to work under pressure and meet deadlines
- National Police Clearance or willingness to obtain (required)

**Benefits of joining Maxima’s temporary recruitment services**:

- Subsidised Skin Cancer checks
- Free yearly flu shots
- Employment Assistance Program
- Ongoing monitoring and support
- About Maxima:_
- Maxima is a not for profit company, established in 1985, focusing on supporting people in their pursuit of meaningful and fulfilling work. Maxima has a range of employment divisions, including; temporary and permanent recruitment services (office and professional, and labour-hire), apprenticeships and traineeships, as well as Disability Employment Services._