Administration Manager

**Joining the Metcash Family**

At Metcash, you’re _part of something bigger_. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

**About the Opportunity**

We are seeking a skilled and driven Administration Manager to provide exceptional administrative support to our Logistics function, ensuring the team operates effectively, efficiently, and remains customer focused. This role plays a crucial part in supporting operations across the Grocery, Perishables, and ALM Logistics sectors.

As a key leader within the team, you will contribute to the overall success by guiding and mentoring the Logistics Administration team. You will focus on driving continuous improvement, managing change, and promoting a positive team culture. Additionally, you will ensure the seamless execution of processes, bringing together new and current strategies to support broader business operations and achieve organisational goals.

**In this Role**
- Ensure timely and high-quality completion of Payroll requirements (Kronos data management) with mínimal errors
- Manage Pallet and Crate inventory administration, including stocktake for the site
- Oversee non-trade procurement, Freight Invoicing, and direct expenses through the Concur system
- Investigate, lodge, and close customer claims, meeting SLA requirements and providing excellent customer service
- Ensure compliance with relevant legislation, OH&S, and HR standards for self and team
- Monitor and replenish PPE inventory in a cost-effective manner
- Ensure adherence to OH&S processes and compliance, coordinating with the National SHE Manager
- Support team performance and identify training and development needs to maximize potential
- Lead the Administration team to set and achieve objectives aligned with the overall business strategy
- Manage key stakeholders to ensure processes are aligned and add value to broader operations
- Lead and drive positive change within the Logistics Admin team, promoting the onsite culture
- Encourage innovation in processes and procedures within the admin team and achieve logistics operations budgets

**You’re Likely a Match If**
- Proven leadership skills with experience in team management and performance optimisation
- Exceptional communication abilities
- Leads by example and motivates teams effectively
- Strong focus on customer satisfaction and service
- In-depth understanding of payroll processes and systems
- Passionate about process improvement to enhance operational efficiency
- Solid knowledge of budgets, P&L, and month/year-end financial processes
- Extensive administrative experience with excellent organisational skills
- Adaptable and quick to adjust to changes in legislation, procedures, systems, or priorities
- Familiar with Statutory regulations, including HACCP and OH&S standards

**Life at Metcash**

Experience a supportive and flexible work environment. We are a FlexReady accredited workplace

Enjoy a 5th week of annual leave every year after your first year.

Benefit from 2 well-being days and 1 volunteer day annually.

An abundance of learning, development, and career growth opportunities.

12 weeks of gender-neutral paid parental leave for primary carers.

Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.
- ️A neutral gender pay gap of under 5% as published by WGEA 2023-2024

Gold accreditation by Mental Health Australia.

Incredible value discounts and perks through our team member app, “Our Local”.

**About Us**

Metcash is Australia’s leading wholesale distribution company, with revenue exceeding $18 billion in FY24. We’re also an ASX top 100 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

**_Join us and become part of something bigger_**

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