Registry Officer

**About the role**:

- Your working week will consist of working as part of team, supporting online MHT hearings as well as having the opportunity to work from home and at our onsite MHT office.
- Reporting to the Senior Registrar, the Registry Officer is responsible for supporting the Mental Health Tribunal Registry by completing administrative tasks such as hearing coordination, preparing cases for hearings, and entering hearing data into database systems, supporting Tribunal members for administrative requests and general document support for hearings. The position also involves answering phone calls from health services and consumers and requires someone with a high attention to detail, an understanding of the importance of privacy and handling health information, and reliability.

**About us**:
At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.
We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.
**How you'll make a difference**:

- Assist with hearing support functions, including processing Tribunal orders, checking hearing paperwork, setting up virtual Teams chat groups for Tribunal members on the hearing day, and performing data entry duties for hearing outcomes and other hearing-related data entry.
- Assisting with Tribunal member queries, including some IT support.
- Undertake phoneline duties for the MHT Registry phoneline, including answering phone calls from Tribunal members, Health Services, and the public (usually consumers with queries about their hearing).
- Tribunal member cancellations and replacements under the guidance of the Registrar
- Perform general administrative duties as required. This may include assisting with mail duties, assisting with logging IT jobs, and other duties as required.
- Plans and prioritises own work program to achieve set work tasks.
- Keep accurate and complete records of your work activities in accordance with legislative requirements and the Department's records, information security and privacy policies and requirements.
- Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's occupational health and safety (OHS) policies and procedures.
- Liaise and maintain constructive relationships with Tribunal members, Mental Health Service staff and stakeholders.

To learn more please click ‘Apply' to view the Position Description on the Careers.vic website.
**What we offer**:

- The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
- A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
- A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

**How to apply**:
Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date.
We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians.
Preferred applicants may be required to complete a police check and other pre-employment checks including proof of 3 vaccinations (including booster) against COVID-19. Information provided will be treated in the strictest confidence, in line with our Privacy Policy.