Solution Analyst, Digital Solutions

Overview:
- Dynamic Solution Analyst, Digital Solutions position available, Full-time permanent position.- Based at the Melbourne CBD campus (Hybrid role), and Flexible Working Arrangements- The Solution Analyst is responsible for the discovery, analysis, design, and implementation of digital solutions.

About the Portfolio

The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences.

The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement, and Vietnam Operations.

The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life, across the globe. Each of these functions supports the global operations of the University both directly as well as through its controlled entities.

The Information Technology Services (ITS) function, provides RMIT University with current and emerging Technology systems and services. Our vision of “unleashing technologies to enable great experiences for RMIT communities” supports a proactive and leading-edge technology ecosystem, mindset and delivery empowering the advancement of the University’s commitment to advancing Lifelong Learners.

The Role

The Solution Analyst is responsible for discovery, analysis, design, and implementation of digital solutions, focusing on improving business processes and systems using established platforms such as Microsoft Azure, the Power Platform, RPA (Automation Anywhere), and Salesforce. The position provides creates high quality solution designs, based on discovery with stakeholders and ensures translation to high-quality development. The position also leads discovery sessions and showcases solutions to stakeholders.

Skills & Experience- Demonstrated experience in stakeholder management, requirements gathering, and analysis,- business process design, solution design, and use case development using human-centred design approaches.- Create high quality, lean functional, non-functional, and technical designs and specifications to guide development and implementation phases; translate to user stories and epics.-
- Strong knowledge of the SDLC and its involvement across the project lifecycle; experience working within Agile methodologies.- Consultative and open-minded, with highly effective communication, interpersonal skills, and attention to detail.- Strong analytical and problem-solving skills with the capacity to translate processes, requirements, and disparate practices into clear designs and technical specifications.- Excellent workshop facilitation and presentation skills.- Demonstrated ability to take on accountability for complex work and work autonomously.- Ability to adapt to change quickly and work with ambiguity while delivering quality outcomes.- Technical experience working on process design and automation, integration, with an understanding of APIs, data mining and AI, and modern cloud technologies.

To Apply

Please submit your CV addressing your suitability for this position by clicking the ‘Apply’ link below.

Please click on the Position Description to learn more about the role.

We will run a rolling recruitment process, so please do not wait until the closing date to apply.

When you join our team, you can access a range of benefits:

- From travel to fitness, there's something for everyone

Applications Close:
1 Feb 2025 11.59 pm
- _or visit our Careers page for more contact information - _
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- We are a Circle Back Initiative Employer - we commit to respond to every applicant._