Customer Service

1 week ago


Melbourne Eastern Suburbs, Australia HAYS Full time

Located in Cheltenham | Perm Position | Competitive Salary

**Your new company**
A chance to work for a leading global chemical manufacturer, servicing Australia & New Zealand, China and many more countries worldwide. They’re a supplier of quality raw materials sourced from global manufactures They aim to provide flexible tailored solutions for chemical products for their customers

**Your new role**
Your new role will be tending to customers’ orders and enquiries online. You will be liaising with the customers, warehouses, and providers to ensure the best customer service experience. This is a very busy role which involves multitasking and outstanding customer service.
Key Duties & Responsibilities will include
- Communicate with customers and suppliers on product status and when products will be delivered.
- Follow up outstanding orders not delivered or invoiced.
- Process delivery dockets/pick lists for the warehouse in a timely manner.
- Communicate and mange damaged or expired stock through SAP.
- Ensuring all invoices are checked

**What you'll need to succeed**
- Outstanding Customer Service experience
- Amazing computer skills - the ability to pick up systems quickly
- Be a Multitasking whiz
- SAP experience a bonus
- Logistics/Manufacturing background preferable

**What you'll get in return**
- Flexible working arrangements (work from home up to 2 days a week)
- A Competitive salary
- Join a fun, friendly and successful team
- Free car parking on-site

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2710148



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