State Learning and Development Facilitator Qld

**The Opportunity**:
We are seeking a dedicated and professional individual to join our People & Culture team as the **State Learning & Development Facilitator**for **Queensland**.

In this role, you will partner with a range of business units to deliver impactful training programs across key areas, including inductions, leadership development, sales, customer service, and personal training.

Additionally, the L&D Facilitator will have the opportunity to contribute to the design and development of engaging learning content, supported and guided by the Learning & Development Lead.

**Key Duties and Responsibilities**:

- Provide exceptional facilitation of FLG's bespoke range of training programs, including Bronze Foundations, Gold Certification, Emerging Leaders, Ignite and Personal Training inductions
- Delivery of learning content, primarily via face-to-face workshops, ensuring participant competency meets learning objectives
- Provide feedback to relevant leadership and training teams regarding participant competency and performance.
- Develop and maintain key performance metric benchmarks, adjusting as data is collected
- Track and maintain the status and completion records for all relevant training programs

**About you**:
Self-motivated, with a can-do attitude you have excellent interpersonal skills with the ability to work with a range of stakeholders.

You will also present with:
**_Essential _**
- 3+ years' experience within a customer facing sales and/or customer service role.
- Experience using Microsoft Office Suite.
- Experience in managing/leading projects.
- Understanding of Learning Management Systems
- A natural and motivational communicator
- Flexibility to travel across different sites within capital city to run face-to-face workshops
- High-level organisational skills
- Kirkpatrick Four-Level Training Evaluation Model
- Excellent time management skills with the ability to prioritise duties to meet deadlines
- Able to prioritise workload, strong time management and ability to meet deadlines - this is a fast-paced role with many moving parts
- Demonstrated ability to develop and maintain ongoing relationships with internal and external stakeholders at all levels of the organisation

**_Desirable _**
- Certificate IV in Training and Assessment
- Experience facilitating face-to-face workshops in a medium-to-large national organisation
- Experience with the use of a Learning Management System

**In return we offer you**:

- A passionate, innovative, energetic, and supportive culture. It is something we're really proud of at FLG and you'll feel part of the family from day one.
- A flexible work environment with a mixture of on-site duties whilst facilitating and work-from-home "admin" days.
- You'll also benefit from our industry-leading learning and development offering - we pride ourselves on supporting and developing our team members, providing them with the learning and skills they need to build a long-term career with us.
- A competitive salary package and a wide range of benefits including a complimentary gym membership (plus one for a friend).
- Leading paid parental leave.
- Additional benefits including extra leave days accrued as part of our recognition for service awards.

**About Fitness & Lifestyle Group**

Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

FLG's portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

**Please click 'Apply' to submit a resume that details your experience, attributes, and achievements.