Learning and Development Officer

1 week ago

Brisbane, Australia Communities, Housing and Digital Economy Full time

**You will do this by**:

- Delivering learning and development activities including information sessions, workshops and training to facilitate effective, consistent and informative customer service delivery.
- Coordinating the planning, administration and resources necessary to prepare and deliver learning and development activities within agreed timeframes and to specified outcomes.
- Evaluating and recommending suitable external training providers and facilitators to deliver training with an emphasis on providing value for money, consistency and quality outcomes.
- Providing advice on contemporary training practices and methodologies to senior management and if appropriate adapting or modifying to suit individual locations and learning needs.
- Evaluating internal and external learning and development activities and regularly monitoring feedback to assist improved training methods and outcomes.
- Conducting training needs analyses and developing relevant training plans.
- Leading and ensuring you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day to day operations.

The work location for this position is either Brisbane CBD or any Housing Service Centre.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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