Learning & Development Facilitator

**Introduction**:
CoAct is a non-profit organisation dedicated to empowering everyday Australians through essential employment services and community activation programs. Our team shares a common passion for making a positive impact and giving back to society.

Our organisational culture revolves around purpose-driven work, strong employee engagement, and a supportive, high-performance environment. We also celebrate achievements and prioritise having fun along the way.

If you are seeking a career that unites purpose, passion, and performance, CoAct is the ideal workplace for you. Come and join us in making a meaningful difference today

**Description**:
Purpose

The Learning and Development Facilitator plays a crucial role in enhancing the capabilities of our organisation by designing, developing, and delivering high-quality training programs tailored to the needs of our employees and service providers.

This role contributes to the overall success of the organisation by fostering a continuous learning culture and supporting the professional growth of our workforce.

**Your key responsibilities include, but are not limited to**:

- Deliver a large variety of training programs as they align to the CoAct Learning and Development framework as well as additional professional development programs.
- Deliver face to face and virtual training to CoAct Service Partners in a variety of formats including but not limited to workshops, webinars, conferences.
- Work with Operational teams from within CoAct and the wider membership to document best practice and to develop relevant, industry-specific training materials
- Research required training areas using all available media (e.g. Government Deed/guidelines, white papers, books, SMEs)
- Deliver engaging learning activities and compelling course delivery that enhances retention and knowledge transfer.
- State instructional end goals and ensure that all Service Partners are supported and guided to achieve end goals.
- Oversee the tracking and reporting on e-learning completions using LMS.

Personal Attributes
- Ability to engage and influence stakeholders including senior management and communicate effectively with all levels across the organisation
- Strong interpersonal and team skills and behaviours, incorporating verbal and written communication, flexibility and resilience

Required Experience
- Experience in Employment Services within applicable contracts (Disability Employment Services (DES), Workforce Australia (WFA), Transition to Work (TtW)
- Extensive experience in facilitation preferably in both virtual and face to face
- Lesson and curriculum planning skills
- High level of skill in Word and PowerPoint.
- Ability to write effective copy, instructional text, audio scripts/video scripts
- Ability to create and curate engaging e-learning content

Desirable Experience
- Experience in business partnering
- Qualifications in Employment Services, Training or similar

**Skills and Experiences**:
Joining Our Incredible Team

Join our award-winning team at CoAct - a highly successful, for-purpose organisation that has been recognised as an employer of choice and named Employer of the Year in 2019 and 2021. At CoAct, we prioritise employee engagement and are passionate about our cause, which is reflected in our strong relationships with partners and impressive growth.

As a CoAct team member, you'll enjoy a range of benefits, including:

- Flexible working arrangements
- Salary packaging
- Health and wellbeing allowance
- Additional wellbeing leave (on top of your annual and personal leave entitlements)
- You'll also benefit from corporate health insurance discounts.

Join us and be a part of a team that makes a real difference.

Your Next Steps

All successful applicants will be required to complete criminal history verification and may be required to undergo a working with children check.