Customer Support Officer

3 days ago

Perth, Australia Weir Group Full time

Provide excellent customer service to our key customer accounts
- Full time - Permanent opportunity within our Perth office
- 11.5% Superannuation

Weir Minerals is looking for a Customer Service Specialist to join our team at Perth Airport

The key responsibilities of this role will include, but are not limited to:

- Sales Order data entry for allocated Customer accounts
- Reporting on the order status of spare parts
- Assisting customers with tracking the delivery status of spare parts
- Maintenance of Customer Master Data
- Returns/Credits/CAR’s
- Cash Sale EFTPOS transactions
- Assisting Finance with invoice queries
- Assisting Sales teams with Pricing, On time Delivery reporting
- Price management
- Administration

To be successful in this role, you will have:

- Previous experience in a combined customer service and administration role
- Experience in Sales Administration or Internal Sales (Highly Desirable)
- Experience using Microsoft Outlook
- Possess a positive a can-do attitude
- Experience using SAP or Ariba (Highly Desirable)
- Ability to prioritise multiple requires and time manage your tasks
- Excellent communication skills and ability to liaise with internal and external stakeholders

What we offer
- A work environment where safety and employee well-being are always the priority
- An excellent workplace culture within a globally recognised brand - operating in over 60 countries worldwide
- Career development, opportunity for further growth and progression.
- Above market employee super contributions - great opportunity to build your super

About Weir

Weir was founded in 1871 and today, 150 years later, is a global market leader providing trusted technology and serviced which make mining operations more productive and profitable. We own, design and manufacture some of the industry's most trusted brands. We pride ourselves on our ability to be where and when our customers need us to help them sustainability provide the essential resources needed by the growing world.

Supporting all our people

To view the full details for the role and to apply, please submit a cover letter and CV via our Careers portal.

minerals #hybrid #LI-MV1

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