Customer Support Officer

5 days ago

Perth, Australia Weir Group Full time

Provide excellent customer service to our key customer accounts
- Full time - Permanent opportunity within our Perth office
- 11.5% Superannuation

Do you thrive on positive people interactions and excel at data entry?

Then we are looking for you, a dynamic individual to become out next superstar Customer Service Officer.

Working at our fantastic modern Perth Airport location with onsite parking, you will be part of a great team.

About the role
- Sales Order data entry for allocated Customer accounts
- Reporting on the order status of spare parts
- Assisting customers with tracking the delivery status of spare parts
- Maintenance of Customer Master Data
- Returns/Credits/CAR’s
- Cash Sale EFTPOS transactions
- Assisting Finance with invoice queries
- Assisting Sales teams with Pricing, On time Delivery reporting
- Price management
- Administration

About you- Previous experience in a combined customer service and administration role- Experience in Sales Administration (Highly Desirable)- Experience using Microsoft Outlook- Possess a positive can-do attitude- Experience using SAP or Ariba (Highly Desirable) Ability to prioritise multiple requires and time manage your tasks- Excellent communication skills and ability to liaise with internal and external stakeholders

What we offer- Monday to Friday work week- Above market employee super contributions - great opportunity to build your super- 4 weeks annual leave- Career development, opportunity for further growth and progression.- Employee benefits and discounts- A workplace that is safe, respectful and above all, a great culture to work in.

About Weir

Weir was founded in 1871 and today, 150 years later, is a global market leader providing trusted technology and serviced which make mining operations more productive and profitable. We own, design and manufacture some of the industry's most trusted brands. We pride ourselves on our ability to be where and when our customers need us to help them sustainability provide the essential resources needed by the growing world.

Supporting all our people

To view the full details for the role and to apply, please submit a cover letter and CV via our Careers portal.

minerals #LI-KC

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