Customer Service Officer

18 hours ago

Perth, Western Australia Hays | Office Support Full time $45,000 - $60,000 per year

Your new company

An established and respected financial institution is seeking 5-6 Casual Contact Centre Service Officers to join its Perth-based team. Known for its commitment to member service and professional development, the organisation offers a supportive environment with potential career pathways for the right candidates.

Your new role

As a Contact Centre Service Officer, you will be responsible for delivering efficient and specialised service to members, customers, and colleagues. The role involves answering inbound calls and providing high-quality support across a range of enquiries.

Hours: Approx hours per week, Monday to Friday between 8am and 7pm

Future opportunities: Potential for permanent roles within the Contact Centre

What you'll need to succeed

  • Strong communication skills and a customer-first mindset
  • Ability to work in a fast-paced, phone-based environment
  • Flexible availability is preferred
  • Willingness to learn and contribute to a collaborative team

What you'll get in return

  • A supportive and professional work environment
  • Structured training to set you up for success
  • Flexibility in scheduling based on your availability
  • Exposure to a reputable financial institution with potential career growth

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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