Current jobs related to Customer Experience Officer - Melbourne - Robert Half
-
Customer Experience Officer
6 days ago
West Melbourne, Australia HAYS Full timeJoin a growing organisation in Derrimut as a customer experience officer! **Your new company** Proudly partnering with a wholesaler based in Derrimut. They supply pet products, home storage solutions and kitchen products. They innovate and manufacture new products as a household name. **Your new role** The role of the Customer Experience Officer is to...
-
Customer Experience Officer
1 week ago
Melbourne, Victoria, Australia Drive Group Repairs Full time $60,000 - $80,000 per yearABOUT DRIVE GROUP AUSTRALIAAs a growing national business, Drive Group Australia believes performance and success begins with fixing every vehicle to a high quality and safe standard. These quality standards are backed by our day-to-day commitment to provide excellent customer care and service. Drive Group Australia truly represents the adage "one stop shop...
-
Customer Experience and Sales Officer
1 week ago
Melbourne, Victoria, Australia Maroondah City Council Full time $104,000 - $130,878 per yearCustomer Experience and Sales OfficerCasual PositionsRate of Pay: $35.48 per hour (including loading)Location: Ringwood / CroydonThe Customer Experience and Sales Officer plays a vital role in delivering exceptional customer service and promoting and selling Maroondah Leisure products and services across three Maroondah Leisure centres: Aquanation, Aquahub,...
-
Customer Experience Officer
5 days ago
Melbourne, Victoria, Australia Convido Pty Ltd Full time $60,000 - $80,000 per yearAre you ready for a new journey? If so, a rare opportunity awaits For more than 25 years, Convido has been a preferred provider of extended stay accommodation, with the world's leading companies entrusting Convido with their corporate accommodation needs across Australia, New Zealand and the Philippines.Purpose of Role -Convido is seeking a Meet & Greet,...
-
Customer Experience Officer
1 week ago
Greater Melbourne Area, Australia HERO Full time $60,000 - $80,000 per yearCustomer Experience OfficerBe part of something bigger. At HERO, your work isn't just customer service, it's helping save lives. As part of our team, you'll be the first point of contact for people learning life-saving skills through HERO, and you'll also support Tiny Hearts, our sister company dedicated to helping parents protect their little ones.Here,...
-
Customer Experience
2 weeks ago
Melbourne, Victoria, Australia Drake International - Australia Full time $60,000 - $90,000 per yearLocation:Oakleigh, VIC -office-based, onsite roleEmployment Type:3-month contract with potential to extend or transition to permanentWorking Hours:8:30 AM - 4:30 PM (some flexibility available)Eligibility:Australia Permanent working visaThe RoleWe are seeking a dedicatedCustomer Experience (After Sales) Consultantto join our Oakleigh office. This is afully...
-
Customer Experience
2 weeks ago
Melbourne, Australia Scape Full time**WHO WE ARE?** Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 15,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a...
-
Customer Experience Officer
1 week ago
Melbourne, Australia Conquest Personnel Pty Ltd Full time**YOUR NEW ROLE**: - Join household brand name - Location - Berwick - Monday - Friday, flexible working hours as long as you are available 5 days p/w - Start ASAP - full-time permanent position - Training and support will be provided so you don't need to worry - You will be assisting with customer inquiries - taking inbound calls and CRM management - Good...
-
Customer Experience
7 days ago
Melbourne, Victoria, Australia Kubota Australia Pty Ltd Full time $60,000 - $80,000 per yearAt Kubota Australia we distribute high value, exceptional quality agriculture, construction and farm machinery, and associated products for sale through our independent dealer network. We also offer consumer and commercial equipment financing to compliment our product offerings. We are a stable, leading global brand aiming to achieve our purposes of 'For...
-
Customer Experience Officer
2 weeks ago
Melbourne, Australia Conquest Personnel Pty Ltd Full time**YOUR NEW ROLE**: - Join household brand name - Location - Dandenong - Monday - Friday, flexible working hours as long as you are available 5 days p/w - Start ASAP - full-time permanent position - 3x available - Training and support will be provided so you don't need to worry - You will be assisting with customer inquiries - taking inbound calls and CRM...
Customer Experience Officer
2 weeks ago
An excellent opportunity to join a growing, dynamic, and inclusive organisation based in South Melbourne as their Customer Experience Officer
**The Company**
Our client is a nationwide business, that offer a full-service provider of embedded electricity, gas, hot water and ultra-high-speed fibre for properties and communities. They seek an innovative and proactive individual to drive their customer experience forward. This is your chance to be part of a dynamic and fast-moving team within a friendly and diverse workplace, with excellent opportunities for career advancement. A temporary to permanent opportunity
**The Role**
The day-to-day functions of this role include;
- Handling escalated enquiries from Customers, Management, or applicable Regulatory Bodies.
- Identifying and supporting accounts either currently facing, or have a high probability of facing, payment difficulty via engagement on payment plans or supporting Collections activity.
- Identifying and deploying process improvements for Operations Group and the broader business
- Maintaining accurate records of Customer interactions and activity via internal platforms
- Ensuring all activities adhere to Regulatory and Internal policy guidelines.
- Other tasks as directed
**About You**
- To be successful in this position you will have the following skills:
- You will have experience in Customer Service Experience (Energy/Utilities industry desired)
- You have excellent written and verbal communication skills
- You may have experience using software system Ulti Mate
- You will have the ability to understand/learn software swiftly, work in a fast-paced environment
- You will have the ability to work autonomously as well as a team and manage time effectively
- You will have exceptional attention to detail, and be well organised
- You will have a numerical way of thinking, enjoy working with numbers
**Job Reference No: 06810-0012754149BM
