Customer Service Officer

7 days ago

Sydney Western Suburbs, Australia HAYS Full time

Build relationships a lasting impression with customers whilst handling a variety of enquiries.

**Your new company**

Work for a renowned financial services company based in the Western suburbs in a purely customer service based role. They are a leader in their field and are known for innovation and a high level of service delivery.

If you’re a people person, have an interest in Financial Services and you enjoy a challenge, this could be the position for you For career hungry people, you can expect career advancement and a variety of directions you can go in, there is no cap on where you can go here and you’ll be working in a hugely supportive environment.

**Your new role**

It’s all about the customer in this role, you’re encouraged to build relationships with customers and you’ll find this to be a nice job where you’re rarely dealing with difficult customers and more focussed on building relationships with the customer and making an effort to leave a lasting impression.

Day-to-day you’ll:

- Provide quality customer service to enquiries, providing information over the phone, giving basic trouble shooting assistance for technical issues through to generating financial statements
- Think outside the box to handle more technical/complex queries and deliver a quality experience
- Service general members of the public through to financial advisers/planners and also sometimes lawyers, supporting account queries and performing administration on accounts, whilst adhering to company compliance standards

**What you'll need to succeed**

We are looking for people with:

- Recent customer service experience relevant to the role (such as from retail, hospitality or call centre)
- Full work rights to take on a full time job (5 days a week, 37.5 hours)
- Excellent communication skills with the ability to build good relationships with people.
- Demonstrate the skills to thrive in a fast paced, ever changing environment whilst striving to meet your KPI’s in a positive, enthusiastic manner.

**What you'll get in return**

Full training is provided and your learning will be staggered, starting with the more basic support and adding to your skill set later.

Hours etc:
The hours on offer here are on a roster mostly between 9am to 6.00pm Monday to Friday, some flexibility to cover later shifts will be required every but will be no later than 7pm or 8pm but will always be no more than 7.5 hours in a working day - totalling 37.5 hours a week.
- Permanent opportunity
- $63,000 inclusive of super
- Hybrid working opportunity - Parramatta office and from home
- Clear career pathways and opportunity to grow your skills and eventually your earnings
- You'll get top class training and development and you'll be working your way towards career advancement from the start

**What you need to do now**

***

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2687696

  • Customer Service Officer

    5 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Customer Service Officer - multiple opportunities (Ongoing)** **Grade**: Clerk 5/6 **Duration**: Multiple ongoing opportunities **Closing Date**: 9:59AM Monday 19 May 2025 **Location**: Parramatta Offices 2-3 days per week, with hybrid and flexible working conditions available. The Long Service Corporation (LSC) manages portable long service schemes for...

  • Customer Service Officer

    9 hours ago

    Sydney Western Suburbs, Australia HAYS Full time

    Customer Service Officer | 6-Month Fixed Term Contract | $55k + super | Penrith Region **Your new company** This organisation based in the Penrith region is looking for a Customer Service Officer to join their team on a 6-month fixed term basis. This company is part of a recognisable national corporation with a focus on providing high-quality goods to the...

  • Customer Service Officer

    5 days ago

    Sydney Western Suburbs, Australia Maple Community Services Full time

    **About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilitates supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...

  • Customer Service Officer

    2 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    Permanent opportunity as a customer service officer in Western Sydney **Your new company** Work for a renowned financial services company based in the Western suburbs in a purely customer service based role. They are a leader in their field and are known for innovation and a high level of service delivery. If you’re a people person, have an interest in...

  • Customer Service Officer

    7 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    Permanent Position | Great Salary | Hoxton Park Location Your new company Our client is a very well-known business based in Hoxton Park looking for an experienced Customer Service Officer to join their team as a Sales Consultant. No sales experience needed just great customer service. Your new role - Attend to customers and support them throughout their...

  • Customer Service Officer

    1 week ago

    Sydney Western Suburbs, Australia HAYS Full time

    Customer Service temporary to permanent position - Milperra - $34 per hour **Your new company** **Your new role** Reporting to the Operations Manager, you will be responsible for: - Handling incoming calls - Providing quotes - Backorder reports weekly - Equipment planning with the Assembly officer. - Processing warranty orders and credits - Invoicing -...

  • Customer Service Officer

    3 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    Administrator role based in Villawood - Competitive salary on offer - Permanent role **Your new company** This fast growing supply chain business is currently seeking an experienced Administrator/Customer Service Officer to join their business. **Your new role** - Managing a single client portfolio - Attending to any order queries - Updating customer on...

  • Customer Service Officer

    5 days ago

    Sydney Western Suburbs, Australia Aston Carter Full time

    **Location**: - Greater Western Sydney **Work Type**: - Contract**Category**: - Admin/Customer Service**Job ID**: - 543486 **Job Summary**: - **6-month contract - high likelihood to convert to permanent**: - **Work-from-home available**: - **Bella Vista location, easily accessible via public transport** **About the Company** Deliver customer...

  • Customer Service Officer

    1 day ago

    Sydney Western Suburbs, Australia HAYS Full time

    Permanent opportunity as a customer service officer **Your new company** Work for a renowned financial services company based in the Western suburbs in a purely customer service based role. They are a leader in their field and are known for innovation and a high level of service delivery. If you’re a people person, have an interest in Financial Services...

  • Customer Service Officer

    2 weeks ago

    Melbourne Western Suburbs, Australia Page Personnel Full time

    Challenging Fast paced role - Amazing Company Culture **About Our Client**: Our Client pride themselves on excellent service and quality products. This is a hardworking team which are seeking like-minded people, who want to develop their career. This role would work closely with the customer ensuring the best possible customer experience. Our client puts...