Rtw Specialist

**RTW Specialist**:
VIC - Melbourne CBD Workers Compensation Full Time
- **Drive return to work outcomes whilst supporting a team of case managers**:

- **Flexible working arrangements with opportunity to work from home**:

- **Quarterly Reward and Recognition Awards**

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return to work journey**. We continue to experience ongoing growth and now have over **2,800 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

As part of our diverse team based in **Melbourne,** you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.

Working as part of the 55-130 week Claims Services, this exciting position requires a motivated self-starter to provide specialist support and advice to EML Maximising Capacity and RTW claims teams.

You will use your previous experience across many facets of workers compensation to coach front end team members and provide strategic advice in accordance with Victorian workers compensation law and WorkSafe Victoria guidelines.

This is a** full time,** **permanent role** based in our **Melbourne CBD Office.**

**YOUR RESPONSIBILITIES**
- Provide specialist assistance and one on one support to team members regarding all facets claims management strategy
- Provide hands on support to claims teams, partner with Case Managers to work towards safe and sustainable RTW outcomes
- Undertake discussions with case managers to ensure soundly based rehabilitation & RTW goals are established to allow for focused RTW activity
- Maintain engagement with Occupational Rehabilitation providers to ensure collaboration around safe and sustainable RTW for injured workers
- Provide specialist advice on complex claims strategy as well as undertaking RTW activities, inclusive of direct engagement with external stakeholders
- Review and provide feedback on current claims management practices, ensuring emerging trends are identified and managed

**ABOUT YOU**
- Demonstrated experience in claims and/or injury management
- Demonstrated experience in engaging with external stakeholders to support outcomes for injured workers
- Sound understanding of legislative and commercial contract requirements and performance measures
- Ability to accurately interpret relevant legislation (including Acts, Regulations and case law)
- Experience in providing training and coaching to improve capability of claims team members

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Annual tenure and performance-based recognition rewards
- Comprehensive learning and development opportunities to help you reach your full potential
- Support and counselling services with work or personal matters through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Up to 16 weeks Paid Parental Leave + Super