Quality Manager

Overview:
**Quality Manager**: Responsibilities:
**Who We Are**:
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.

**The Position**:
The Quality Manager will develop, deploy, and manage programs based on quality principles to maintain and improve the existing Quality Management System (QMS).

**Duties and responsibilities**:
**_ Interface with Customer_**:

- Interface with local and global Quality Management to determine, negotiate and agree quality Procedures, Processes, Standards/Specifications Service Quality, Reliability and Safety elements of a QMS.
- Determine and enforce, through functional groups, Quality, Safety and Environmental requirements in accordance with company needs, based on current regulations, Corporate Policy and customer requirements [requires interpretation of FAA, EASA and other regulatory and customer requirements].

**_ Manage Quality System_**:

- Organize and promote corporate-wide quality improvement efforts including AS9100 implementation and quality system maintenance activities.
- Set QA compliance objectives and ensuring targets are achieved.
- Administration of regional Product Acceptance, Product Safety, Corporate Policy and associated Procedures.
- Evaluation and development of improved techniques for the assurance of Quality, Reliability, and increased customer satisfaction.
- Assure compliance with national and international standards and legislation.
- Support and implement environmental and health and safety standards.
- Implement, oversee and direct the corporate Review, Analysis, and Results reporting of potential defective returns from customers.
- Management of implementation, overseeing and directing the Quality System documentation and manuals. Monitoring performance by gathering relevant data and producing statistical reports.
- Collate and analyze performance metrics and drive through change where targets are not meeting their goal or a negative trend is identified.
- Managing the regional Document/Data Control department and functions.
- Drive closed loop Corrective Action Preventive Action (CAPA) activity assuring Plan Do Check Act (PDCA) effective cycle.
- Promote the creation of Preventative Actions.
- Maintain awareness of the business context and company profitability, including budgetary control issues.
- Identify and deliver relevant quality-related training Coach regional team to better understand the QMS and its benefits enabling them to change their way of working.

**_ Audit_**:

- Management of internal Audit program including the close liaison with Corporate Quality Management.
- Leadership of external audits from vendors, customers and regulatory authorities.

**What We are Looking for**:
**_ Knowledge and Skills Requirements:_**:

- Thorough working knowledge of applicable EASA/FAA/AS9100 and other regulatory requirements.
- Ability to research and understand customer requirements documents.
- Excellent organizational and communication skills.
- Ability to travel both domestically and internationally 25% of time

**_ Education/Experience Requirements:_**:

- To be eligible for the MSR role, you must possess, or qualify to possess, an Unrestricted CASA Licence Cat B1 with B737, A320, A330, B777, B787, A380, B747-400, or A350 Type Ratings.
- FAA A&P with B747/B777 certifying experience will also be considered.

**Our Principles**:
Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

**How to apply**: