Cloud Endpoint Technical Specialist

**Why Microsoft**

Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.

Join our Modern Work Team as a Cloud Endpoint Technical Specialist and help our enterprise customers modernize their endpoints and embrace a Zero Trust security model. As a pre-sales technical specialist your primary goal is to establish confidence and win our customers’ trust to use M365 Solutions which comprise of Windows endpoints (physical or virtual) managed by Modern IT using Microsoft Endpoint Manager, Azure AD, and through ‘as-a-service’ model technologies. You will partner closely with the field sales solution specialists to understand our customers’ business challenges, determine the necessary technology strategy and remove technical blockers enabling digital transformation.

**Responsibilities**:
**The Impact You'll Be Making**

As a Cloud Endpoint Technical Specialist (TS) you will:

- **
- ** Scale Customer Engagements** You will be a trusted advisor and consultative technical seller with a growth mindset by developing and maintaining advanced to expert level delivery, discovery, demo, and whiteboarding skills.
- ** Build Strategy** You will be knowledgeable about Microsoft product strengths and the weaknesses of our competition in order to unblock competitive blockers and win the technical decision for Microsoft.
- ** Solution Design and Proof **You will win the technical decision and intent by gaining a deep understanding of a customer’s business and differentiate Microsoft in complex selling environments by sharing insights, reframing the status quo and quantifying business impact that motivates customers to take action. You will know when and how to escalate blockers, when to push back on customer objections, and how to unblock technical blockers with the customer.
- ** Scale Through Partners**:you will engage in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge

**Qualifications**:
**What skills do you need to have?**
- Throughout your career you have gathered significant hands-on industry knowledge and experience in areas such as Unified Endpoint Management, Information Security, Identity & Management solutions, IT Infrastructure Architecture, and Virtualization solutions
- You have relevant hands-on technical sales or consulting experience with products like Windows 10, Surface, Office 365, Microsoft Endpoint Manager (MEM), Intune, Azure Active Directory, Desktop Virtualization, WVD, or other related or competitive products
- Your strong customer facing and relationship building skills, coupled with your listening and questions-based selling skills help you see the “big picture” and develop innovative solutions to your customer’s challenges
- You will be able to quickly achieve a Microsoft Certified designation or similar technical certification

**Required/Minimum Qualifications**:
6+ years of technical pre-sales or technical consulting experience
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience
- OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience
- OR equivalent experience.

**Team Culture and Support**

Microsoft believes that by investing in our people and creating an inclusive environment, our team will do their best work. See our complete list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180. Microsoft Benefits | WORK180 Endorsed Employer

Our mission is deeply inclusive. Inside Microsoft | Global Diversity and Inclusion at Microsoft

**What next?**

Even if you feel you may not meet 100% of the criteria, please apply. You may exceed your own expectations, or we may have another opportunity that suits your potential. While we’re not able to reach out directly to every applicant, we will always do our best to help you feel heard and supported throughout the experience.

In the meantime, please see our FAQs, Interview Tips and Accessibility Support for more information on our recruitment process.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.