Technology Specialist

Microsoft Australia is on a mission to inspire people, innovate for growth and empower Australia. Elena Wise, Specialist Team Unit Lead,
_“I have never worked for a company where every employee is so deeply engaged with the company’s vision and purpose as they are at Microsoft. It provides the connective tissue across the company and informs everything that we do, and more importantly, how we do it. When asked for a word that describes their experience with Microsoft in our recent employee survey, the word “Proud” won out by a country mile.”_

They say you don’t know what you don’t know, which is why our Sales Specialists are so important. With curiosity, a love for technology, and generate inspiration through the art of storytelling
**, Microsoft Sales Managers** help people around the world uncover the unknown potential of their businesses. They support the likes of global organisations and governments in their mission to make the world a better place and — alongside the whole Microsoft team — are ultimately shaping the future of technology.

**Rory Quinn: Modern Work and Security Sales Specialist, **“Working with an amazing team of like-minded individuals, Microsoft gives employees the opportunity to address customers most complex challenges with creativity and boldness through an organisation that is inquisitive and inclusive.”

**Hear more about what Microsoft team members have to say about the impact of their work **Here**

We believe everyone has the potential to do great things, even if you don’t fit the “typical” mould of what success looks like (perhaps especially if you don’t fit the stereotype). To succeed in this role, you need to share our value for our mission, culture, ethical sales, solving complex challenges and building sustainable partnerships with clients.

We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation come and help organisations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.

Join our Modern Work Team as a
**Cloud Endpoint Technical Specialist** and help our enterprise customers transform their endpoint strategy by providing secure access to their organisation's computing environment with protected, personalised experience while empowering flexible work; simplify their endpoint management and accelerate time to value and futureproof frontline and information workers to benefit from AI-powered experiences from any endpoint. As a pre-sales technical specialist your primary goal is to establish confidence and win customers’ trust to use M365 Solutions, Windows 365, Windows11 (physical or virtual windows), Intune, Azure AD/Entra, and other ‘as-a-service’ services. You will partner closely with the field sales solution specialists to understand your customer’s business challenges, determine the necessary technology strategy and remove technical blockers to enable technologies that empower employees no matter where they work, whilst also ensuring device and data protection through increased security without overwhelming IT.

**Responsibilities**:

- ** Scale Customer Engagements** You will be a trusted advisor and consultative technical seller with a growth mindset by developing and maintaining advanced to expert level delivery, discovery, demo, and whiteboarding skills.
- ** Build Strategy** You will be knowledgeable about Microsoft product strengths and the weaknesses of our competition in order to unblock competitive blockers and win the technical decision for Microsoft.
- ** Solution Design and Proof** You will win the technical decision and intent by gaining a deep understanding of a customer’s business and differentiate Microsoft in complex selling environments by sharing insights, reframing the status quo and quantifying business impact that motivates customers to take action. You will know when and how to escalate blockers, when to push back on customer objections, and how to unblock technical blockers with the customer.
- ** Scale Through Partners**: you will engage in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge

**Qualifications**:

- Technical pre-sales or technical consulting, or related experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).