
Technical Support Specialist Exec Support
4 days ago
**_Together we shape thriving communities, public spaces, places and economies._**
**_ _**
- **Keep our team’s mission-critical IT operations running without a hitch**
- **Ongoing full-time opportunity**
- **Office location - Parramatta with flexible working supported**
- **Salary relative to experience and ranges from $110,266.00 to $122,058.00 plus super**
**What’s in it for me?**
Join our team for a **fantastic culture** with** dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and **prioritise**work/life balance**and wellbeing** with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a **diverse and inclusive workplace** where everyone feels welcome, respected, and empowered to succeed.
**The role**
As a** Technical Support Specialist Exec Support,** you'll be a go-to expert ensuring seamless ICT services for the Office of the Secretary and our senior executives and other ICT customers. From troubleshooting technical issues across multiple platforms to providing timely advice and support, your role is critical in keeping operations running smoothly. Whether assisting remotely or on-site, you'll proactively manage service requests, escalate issues when needed, and advocate for priority resolutions.
Navigating a high-demand environment, you'll balance urgent support needs while maintaining efficiency and discretion. With shifting priorities and direct engagement with senior stakeholders, your ability to deliver reliable, high-quality technical solutions will ensure uninterrupted business operations.
For more information read the full Role Description**:Technical Support Specialist Exec Support**
**What you will bring to the role**
- Thrives in high-pressure environments, juggling multiple priorities while delivering rapid, high-quality solutions.
- Exceptional interpersonal skills and professionalism, engaging effectively with senior stakeholders.
- Solution-focused and proactive, always one step ahead in resolving technical issues with urgency and precision.
- Strong problem-solving abilities to navigate complex challenges and adapt to evolving situations.
- Demonstrated flexibility and adaptability to thrive in a fast-paced and dynamic work environment.
- Solid time management and organizational skills to prioritize tasks and meet deadlines efficiently.
- Outstanding stakeholder engagement skills fostering strong relationships and ensuring alignment with diverse stakeholders to achieve outcomes.
- Proactive technical support and troubleshooting to swiftly identify and resolve ICT issues, ensuring mínimal disruption for senior executives.
- Clear and concise technical communication skills to effectively explain solutions to non-technical users while providing seamless support across multiple platforms.
**Key knowledge and experience**
- Trusted technical expert ensuring seamless ICT services for senior executives, including ED and Secretary.
- 5+ years of hands-on technical support experience—troubleshooting, advising, and resolving complex ICT challenges.
- Experienced in the support of multiple Business Applications and support tools including Office 365, VoIP, MS Teams, Azure AD, SCCM, MS Exchange admin and Intune admin
- Experienced supporting ICT hardware including laptops, desktops, monitors, cabling and mobile devices
- LAN/WAN/Cloud support experience
- Video conference and meeting room support experience
- Advanced knowledge of Windows 10 operating systems support and Windows 11 experience
- Knowledge of ITIL Methodologies
**Work schedule**
We're committed to creating a workplace that works for everyone. Our policy is about creating flexibility in where, when, and how work happens to improve outcomes for both employees and the people of NSW. Due to the unique requirements of this role, applicants should be prepared to work on-site a minimum of 2 days per week and expect and be willing to travel to Parramatta or Sydney CBD offices as required.
**About us**
The **Department of Planning, Housing and Infrastructure** (DPHI)** improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.
We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.
**Join us**
A recruitment pool may be created for ongoing
-
Technical Sales Support
2 weeks ago
Sydney Western Suburbs, Australia Dynamic Staffing Solutions Full timeFor a confidential conversation contact Dean on 0435 834 711. - Sydney metropolitan and country NSW area - Relationship driven individual who enjoys dealing with customers - $80K - $100K (depending on experience) + super + car or car allowance **About Us** This window coverings manufacturer based in Marrickville provide a variety of internal and external...
-
Technical Support Specialist
2 weeks ago
Western Australia beBeeTechnical Full time $90,000 - $110,000Job OverviewGuildford Grammar School is seeking a skilled Technical Support Specialist to join their innovative IT team.Key ResponsibilitiesLead technical support, resolving complex issues and escalating when necessary.Maintain network and server infrastructure for seamless operations.Install and maintain wireless networks and systems for secure...
-
Community/Disability Support Worker
2 weeks ago
Sydney, New South Wales, Australia Advantage Healthcare Support Full timeJoin to apply for the Community/Disability Support Worker role at Advantage Healthcare Support3 days ago Be among the first 25 applicantsJoin to apply for the Community/Disability Support Worker role at Advantage Healthcare SupportA current full Australian driver's license and own car.NDIS Workers Screening Check (Service NSW).Valid First Aid & CPR...
-
Community/Disability Support Worker
2 weeks ago
Sydney, New South Wales, Australia Advantage Healthcare Support Full timeJoin to apply for the Community/Disability Support Worker role at Advantage Healthcare Support3 days ago Be among the first 25 applicantsJoin to apply for the Community/Disability Support Worker role at Advantage Healthcare SupportA current full Australian driver's license and own car.NDIS Workers Screening Check (Service NSW).Valid First Aid & CPR...
-
Community/Disability Support Worker
2 weeks ago
Sydney, New South Wales, Australia Advantage Healthcare Support Full timeJoin to apply for the Community/Disability Support Worker role at Advantage Healthcare Support2 days ago Be among the first 25 applicantsJoin to apply for the Community/Disability Support Worker role at Advantage Healthcare SupportGet AI-powered advice on this job and more exclusive features.Female support workers are strongly encouraged to apply to meet the...
-
Ict Support Consultant
4 days ago
Sydney, Australia Onset Full time"Deliver the mission critical IT services that move the world" **Location**:Canberra - Office based **Duration**:6 Months + 6 Months extension option **Clearance**:minimum of baseline **About the role**: - Level 1 and 2 technical support following the ITIL methodology. - Use call centre and ServiceNow as a service management tool. - Image devices...
-
Technical Support Specialist
1 week ago
Sydney, New South Wales, Australia beBeeSupport Full time $90,000 - $110,000Job Title: Technical Support SpecialistJob Overview: We are seeking a skilled and motivated technical support specialist to join our team. As a technical support specialist, you will provide high-quality technical support to users across ANZ, ensuring that their technical needs are met in a timely and efficient manner.Key Responsibilities:
-
Behaviour Support Practitioner
7 days ago
Sydney Western Suburbs, Australia Empowering Voices Support Services Full time**Behaviour Support Practitioner (Contract) - Join EVSS!** Are you passionate about making a difference in the lives of individuals with disabilities? EVSS is looking for an experienced **Behaviour Support Practitioner (Contractor)** to join our growing team! **About Us** EVSS is a trusted provider of **Behaviour Support services**, committed to helping...
-
Support Livestock Movement Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeLivestock Support Full time $60,000 - $70,000Job Overview">">The ideal candidate will support the sales team during livestock movements and market operations.">">Support Officer Livestock is responsible for ensuring smooth execution of sales throughout the entire end-to-end process. As a member of the sales team, you will work closely with colleagues to prepare for weekly markets.Key...
-
Technical Support Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeTechnical Full time $88,146 - $92,309Job Title: Technical Support SpecialistJob DescriptionWe are seeking an experienced Technical Support Specialist to join our team. The successful candidate will provide technical assistance and support to a diverse audience, including staff, students, and key stakeholders.