Fees and Enrolments Administrator

4 days ago

Sunshine, Australia One Tree Community Services Full time

Hybrid working arrangements
- Extra paid leave during end of year closure
- Great career progression opportunities

**Fees & Enrolments Administrator**

**Full time - $76,994 pa plus superannuation**

**Sunshine West - Hybrid work arrangements in place**

A national not-for-profit that feels like family. As part of our corporate team, you’ll have opportunities to do great work and grow your career - with all the support you need to get there. We work hard to give our people on the ground the best support so they can support children, families, and women.

Based in Melbourne’s Western suburbs, we’re a passionate bunch who trust each other to show up, pitch in and support each other. That’s how we meet the challenge every day (and still make time for fun).

With flexible working arrangements in place, you can work from home up to 3 days a week. One Tree is a place for flexible people who want to create a career and life they love waking up to.

**What you’ll do**:
You will manage the day-to-day operation of processing enrolments and bookings (including managing debt levels) and support consistency in line with One Tree’s policies and procedures. Along with general enrolments of the childcare services, you will be responsible for the administration of a portfolio of services.
- Fees and enrolments administration
- Responding to parent inquiries
- Proficient use of Qikkids and direct debit payment systems
- Process payments and account follow up
- Account reconciliation with CCMS

**What you’ll bring**:

- Demonstrated experience in the fees and enrolment process
- Strong customer service focus with a friendly and 'can do' attitude
- Demonstrated administrative experience
- Ability to touch type (or type whilst talking on the phone)
- Understanding of Centrelink benefits available for child care
- Proficient use of the MS Office Professional suite, including Word, Excel and Outlook
- Experience using Qikkids
- Qualification and/or experience in Childcare
- Victorian WWCC and a National Police Clearance

**We’ll reward you with an above-average salary, the flexibility to work from home where practical, a staff rewards program, not-for-profit salary packaging, and so much more.**
- More money in your pocket every week thanks to salary packaging.
- Rewards for every year you spend at One Tree. Including extra leave, Qantas frequent flyer points and more
- Supportive online induction to help you feel comfortable from day one
- Free and confidential counselling for you and your immediate family through the One Tree Employee Assistance Program

One Tree is a national not for profit offering early childhood education, out of school hours care, community services, registered early childhood training, and professional support. As a team, we’re determined to lead, meet the challenge, and work together. That’s how we turn challenges into possibilities for children and families, every single day.

Our diverse team is 800+ strong and work in all corners of our country. From regional towns to remote communities and cities, we’re proud to provide 53 services in the places that need it most. If you’re looking to make a difference in your life and the lives of others, then One Tree is the place to be.
- One Tree is committed to equal opportunity, child safety and workplace diversity. We encourage a diverse workforce that reflects the communities we work with. Indigenous applicants are encouraged to apply._

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