IT Service Desk Analyst

1 week ago


Sydney, Australia Fernway Partners Full time

IT Service Desk Analyst

**20th January, 2025**

Join this leader in community services and kick-start your career in IT support
We're looking for a motivated graduate to join a small, dynamic team at a prestigious corporate head office.

As a key member of the IT support team, you'll bring a passion for great customer service and gain hands-on experience in Microsoft 365, Azure, PC's, laptops and inventory management.

**The Role**:

- Provide technical support to 700 users through face-to-face interactions and a 'phone-based ticketing system.
- PC and Laptop builds.
- Manage inventory of PC laptops and peripherals, ensuring efficient deployment and maintenance.

**You**:

- Passion to learn IT.
- Great customer service.
- Top communication skills.
- Bachelor's degree in IT or related field (recent graduates welcome)
- Strong communication skills and passion for customer service.
- Basic understanding of Microsoft 365, Azure, and PC hardware.
- Must be an Australian PR / Citizen.

**Upside**:

- **Professional Growth**: Gain valuable experience in cutting-edge technologies like Cloud Computing, Microsoft 365 and Azure.
- **Career Development**: Mentorship opportunities with experienced and helpful IT professionals.
- **Fun and Collaborative Corporate Environment**: Collaborate in a supportive team setting within a thriving corporate headquarters.

If you're eager to jump-start your career in IT support and thrive in a dynamic, fun and caring environment, QUICK APPLY

Job ID xwdlJlX6hXCt



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