Pre-construction Customer Service Consultant

5 days ago

Baulkham Hills, Australia CLARENDON HOMES Full time

**ABOUT US**

If you’re looking for an opportunity to expand your career, come and join Clarendon. We're a rapidly-growing residential builder renowned for our passionate people, innovative designs and high-quality homes.

At Clarendon, we know that our success lies with great people, expertise, and the highest levels of integrity, honesty and sustainability. It is this approach that has seen us become one of the largest homebuilders in NSW. Come and join our highly-motivated team environment, and make the most of the opportunities and support we'll be delighted to offer you.

**THE ROLE**

Your new role as a Customer Service Consultant will see you liaising with our clients on a daily basis providing pre-construction and site activity updates and building agreement compliance information. As a confident communicator who can think on your feet, you’ll be in your element when liaising with company divisions to quickly seek out information that will answer to your clients’ enquiries. You’ll make sure that your clients are kept in the loop regarding progress from tender to construction commencement through to handover, as well as inform them of any changes to requirements or time frames associated with their new home. Your ability to understand the building process and liaise with people at all levels will ensure your on-going success.

**ABOUT YOU**

Personable and proactive, you’ll provide a high level of service to our customers, and quickly find solutions to their enquiries. Utilising your a minimum of 3-5 years Residential Construction experience, you’ll educate clients on plans, policies and procedures relevant to our products and services, and maintain administration associated with your customers’ accounts.

What we’re looking for in you are solid administrative, computer and customer service skills, ideally from within the housing or construction industries, and an unwavering customer focus that will see you go above and beyond to provide a great service.

**_ How to apply_

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