Health & Wellbeing Assessor

$28.67 per hour + 25% Casual Loading + Superannuation (in accordance with legislation) - Casual role with hours determined by Healthwatch session demand from VICSES units. - Based in Southbank with travel to VICSES Units in Melbourne and Regional Victoria **WHO WE ARE**: Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our...

**The opportunity** This role is accountable for case managing a claims case and support North Contact Centre and key stakeholders throughout the claims process. **How you will make an impact** - Managing a claim case from follow up to determination. With this you will need to make regular contact with beneficiaries, assist with paperwork required and...

**The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre and administration responsibilities to deliver a superior level of service that consistently meets and often exceeds the expectations of AMP’s advisers and clients. **How you will make an...

**The opportunity** The North Service Centre (NSC) Inspecie Specialist is responsible for servicing advisers and clients on the North Platform. The role encompasses specialised functions when onboarding customers & advisors onto the North platform with a superior level of service that consistently meets and often exceeds the expectations of AMP’s...

**The opportunity** The Quality Coach is responsible for providing technical skills coaching to consultants, to uplift the quality experience for advisers and clients on the North Platform. **How you will make an impact**: - Review feedback and coaching in a timely manner to enhance service the competency of NSC team members - Support the NSC leaders to...

**The opportunity** The Customer Resolution Specialist is responsible for helping the Client Servicing teams to continuously improve the quality of our customers’ experiences. This is done by partnering with our colleagues to actively respond to customer complaints and disputes, using the feedback to turn negative customer experiences into positive ones...

Business Consultant - Be part of a high performing team - Location: Melbourne - Initial 9 months contract - Hybrid role **The opportunity** Business Consultant, to play a crucial role in analysing and improving business processes within AMPs wealth product domain. This is contingent contract role working at AMP. **About the role**: - Leading the...

**How you will make an impact** - Provide input into supporting and coordinating all aspects of reporting into relevant governance reporting including Board, Advice Risk and Compliance Committee (ARCC) reporting. - Contribute to and support complex breach assessments through the incident and breach process - Work closely with Business Risk Partners to target...

**The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The Onboarding role encompasses specialised functions when onboarding customers & advisors onto the North platform with a superior level of service that consistently meets and often exceeds the expectations of AMP’s advisers and...

Platform Technical Lead If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy...