Nsc Transactions Specialist

18 hours ago


Melbourne, Australia AMP Limited Full time

**The opportunity**

The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre and administration responsibilities to deliver a superior level of service that consistently meets and often exceeds the expectations of AMP’s advisers and clients.

**How you will make an impact**

Working in an evolving and a continually growing business, this role offers a fast paced environment. Key responsibilities include:

- Provide a high level of end to end customer service to North Advisers and Clients through administrative processing and handling of inbound/outbound telephone queries
- Possess an in-depth understanding of the product and platform
- Conduct online training & coaching with Advisers & practice staff
- Analyse difficult and new exceptions and queries to determine appropriate solutions
- Identify areas of improvement and assist in establishment of work practices

**What you will bring to the role**
- Strong communication skills and ability to adapt your style to delivers messages in a concise and confident manner
- Ability to build rapport and establish relationships with your stakeholders
- Problem solving skills with a focus on achieving a positive outcome for the customer
- Open mindset and learning agility to keep up to date with new information
- Ability to work on multiple tasks and priorities workload to meet deadlines.
- Experience working in a financial advice office or similar environment will be highly regarded.
- Superannuation, platforms, managed funds, financial planning, financial market and or/investments knowledge and familiarity with related regulations is highly desirable.
- Diploma of financial planning/services or equivalent preferred.

**Is this your dream job?**

**Working for AMP**

We are transforming our business. We are looking for people with courage, accountability and integrity who inspire the same in others. If you are comfortable challenging the status-quo and perform at your best in an evolving and complex environment - we need you.

“AMP -The investor in all of us” **The investor in all of us - AMP**

**Wellbeing & Benefits**

We invest in the health, wellbeing and development of our people by offering a range of great benefits to support you be your best, professionally and personally:

- We-Flex: Choose how, when and where you work.
- CHAMP Program: Access for you and your family to 24/7 wellbeing and counselling support.
- Well-being programs and activities: Annual health checks, flu vaccinations, information sessions.
- Volunteering: opportunities through our AMP Foundation.
- Financial Well-Being: competitive home loans, leading superannuation contribution, discounted financial advice and personal insurance.

**Inclusion & Diversity**

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at AMP.

At AMP we are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. Read more about our Reconciliation Plan here.

**Message to recruitment agencies



  • Melbourne, Victoria, Australia AMP Full time $120,000 - $150,000 per year

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: Aust - VIC Metro - **Join Transactional Direct: an integral part of our Business Direct and Small Business segment**: - **Bring your passion for customers and business banking to this role**: - **We’re proud to be a Top quartile engaged business with extremely strong colleague engagement**: - **More than...


  • Melbourne, Australia Pepperstone Full time

    Transaction Reporting Specialist The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to...


  • Melbourne, Australia Eightcap Full time

    Eightcap is a dynamic online trading provider focused on delivering great trading tools and pro trading insights to enable smarter trading. We combine the agility of a fintech company with the stability of a trusted financial institution to deliver trading technology and solutions for B2B clients and traders, empowering them to succeed. Our culture is...


  • City of Melbourne, Australia AMP Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...


  • Melbourne, Australia KPMG Full time

    **Infrastructure Advisory Specialists** **Commercial Advisory & Transactions (Infrastructure, Assets & Places)** As part of **KPMG’s Infrastructure, Assets & Places** group, our **Commercial Advisory & Transactions** team provides commercial, financial, transaction management and strategic advice to clients for their major infrastructure projects. Our...


  • Melbourne, Australia IFM Investors Full time

    Analyst, Transaction Management & Support **About Us** IFM Investors is a private markets manager, with a focus on infrastructure and capabilities in unlisted and listed equity, private equity and debt. IFM manages AU$218.3bn across all asset classes on behalf of 717 institutional clients (at 30 June 2024). We have 230+ investment specialists across our...

  • Associate Director

    2 weeks ago


    Melbourne, Australia KPMG Full time

    **Infrastructure Advisory Specialists** **Commercial Advisory & Transactions (Infrastructure, Assets & Places)** As part of **KPMG’s Infrastructure, Assets & Places** group, our **Commercial Advisory & Transactions** team provides commercial, financial, transaction management and strategic advice to clients for their major infrastructure projects. Our...


  • Melbourne, Victoria, Australia KPMG Australia Full time $120,000 - $180,000 per year

    As the energy sector shifts toward a cleaner, more sustainable future, KPMG's Energy team, within the Commercial Advisory and Transactions group, is helping to shape what comes next. We work at the intersection of complexity and innovation, offering clients strategic, financial, transactional, technical and commercial insights, to navigate this important...


  • Melbourne, Australia KPMG Full time

    **Company Description**: KPMG Enterprise is a specialist division of KPMG Australia, dedicated to advising the emerging, private and mid-market. We work with established and emerging entrepreneurs, family businesses, private clients, not-for-profits and fast-growing companies to build successful, efficient and resilient organisations. By bringing our diverse...