Quality Administrator

2 days ago


Melbourne, Australia Melba Support Services Full time

**Permanent Full-Time | 6 month fixed term**

**$73,000 + Super + Salary package**

Melba Support Services is seeking a dedicated **Quality Administrator** to join our Quality Governance team. In this pivotal role, you'll support the ongoing maintenance and compliance of Melba’s Quality System, ensuring we meet the NDIS Quality and Safeguards Framework and Victorian legislative requirements.

**What You'll Do**

**Quality System Support**:

- Maintain and update Melba's Quality System, including policies, procedures, forms, and registers.
- Ensure documents are reviewed and updated in a timely manner to meet compliance standards.
- Support staff with the access and use of the Melba Operating System.
- Assist in the development and distribution of quality practices and procedures across Melba.

**Audits & Compliance**:

- Assist with internal audits, ensuring SCIFs are received, recorded, and filed as part of continuous improvement.
- Monitor operational practices and track compliance with internal policies and external legislative requirements.
- Support the maintenance of data systems to track compliance related to audits, incident reports, and more.

**General Administration**:

- Assist with the development of compliance data systems and maintain accurate records.
- Provide IT support to the Quality and Compliance team as needed.
- Contribute to a positive workplace culture, ensuring a commitment to human rights, safety, and service excellence.

**About You**

**Experience**:

- Previous experience in quality management, administration, or compliance.
- Understanding of NDIS Quality and Safeguards Framework and Human Services Standards (State and National).
- Strong organisational skills with the ability to manage multiple tasks and deadlines.

**Skills**:

- Excellent written and verbal communication skills, including the ability to prepare and present reports.
- Proficiency in Microsoft Office Suite and other administrative tools.
- Strong attention to detail and an understanding of compliance requirements.

**Requirements**: A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don’t already have them).

**Why Join Melba?**
- We are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice, if this resonates with you, come join us
- Join a supportive and collaborative culture where your contributions make a real impact.
- Access to Not-for-Profit Salary Packaging.
- Flexible work arrangements, with the ability to work from home or the office, Lilydale / Cheltenham.

**Ready to Make a Difference?**

**_ We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion. First nations people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply._**

**_ As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children’s wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect._



  • Melbourne, Australia Bell People Consultants Full time

    Global FMCG Manufacturing Organisation - 12 Month Contract Opportunity - Start ASAP - Melbourne Metropolitan Area **About the Company** Operating as a progressive and highly respected global pharmaceutical manufacturer, our client is one of the world's leading manufacturers and suppliers of consumer products and is well known for its operational...


  • Melbourne, Australia North East Link Program Full time

    Work with a team of dedicated and supportive professionals. - Be part of a project that will shape Melbourne! - 3-year fixed term opportunity - $72,751 - $88,336 plus superannuation & benefits. About North East Link North East Link is the biggest ever investment in Melbourne's north-east - changing the way people move around Melbourne. Victoria's longest...


  • Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Not provided Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 55930 **About Monash Health** **Quality & Safety Unit at Monash Health** Led by the Executive Director Quality and Safety and working closely with key stakeholders, the...

  • Quality Advisor

    5 days ago


    Melbourne, Victoria, Australia RMIT University Full time $60,000 - $80,000 per year

    Overview:Summary Casual Professional: HEW 612% SuperannuationBased in City CampusThe College of Design and Social Context is seeking a Quality Advisor to assist with Curriculum Architecture work.The Role May includeWork collaboratively with members of the Quality Enhancement team and pro-actively with key stakeholders staff in DSC Provide project support...


  • Melbourne, Australia Link Group Full time

    **Overview** - The Quality Control Specialist role is the first point of escalation and support for Customer Service Officers to resolve complex queries or issues raised by members. The key responsibility will be to provide accurate, appropriate and real-time responses to Customer Service Officers that will enable them to deliver exceptional member...

  • Quality Coordinator

    2 days ago


    Melbourne, Australia Suburban Rail Loop Authority Full time

    Location: Melbourne | CBD Job type: Ongoing - Full Time Organisation: Suburban Rail Loop Authority **Salary**: $95,102 - $107,905 Occupation: Administration/Secretarial Reference: 5564 **About the opportunity** Reporting to the Quality Assurance Manager, Programs & Systems, the Coordinator, Quality will be accountable for providing coordination...

  • Quality Coordinator

    2 weeks ago


    Melbourne, Victoria, Australia Suburban Connect Full time $80,000 - $120,000 per year

    Suburban Connect is a consortium of global leaders in tunnelling including CPB Contractors, Ghella and Acciona Construction delivering the Tunnels South package on Suburban Rail Loop (SRL) East, on behalf of Suburban Rail Loop Authority (SRLA).We have a broad range of roles available to build our diverse and inclusive workforce, including construction and...

  • Quality Control

    2 weeks ago


    Melbourne, Victoria, Australia Probe CX Full time $60,000 - $90,000 per year

    We're looking for a detail-driven and proactive Quality Control & Field Services Coordinator to join our national Process Serving team. In this role, you'll play an important part in ensuring legal documents are served accurately and on time, while maintaining compliance with legislative and client requirements.You'll work closely with field agents across...

  • Quality Advisor

    5 days ago


    Melbourne VIC, Australia RMIT University Full time $60,000 - $90,000 per year

    Overview:SummaryCasual Professional: HEW 612% SuperannuationBased in City CampusThe College of Design and Social Context is seeking a Quality Advisor to assist with Curriculum Architecture work.The Role May includeWork collaboratively with members of the Quality Enhancement team and pro-actively with key stakeholders staff in DSCProvide project support for...

  • Quality Control

    2 weeks ago


    Melbourne, Victoria, Australia Probe CX Full time $60,000 - $80,000 per year

    We're looking for a detail-driven and proactive Quality Control & Field Services Coordinator to join our national Process Serving team. In this role, you'll play an important part in ensuring legal documents are served accurately and on time, while maintaining compliance with legislative and client requirements.You'll work closely with field agents across...