Rto Operations Manager

2 days ago

Williamstown, Australia Edutemps Pty Ltd Full time

Lead team and drive continuous improvement in a VET institution
- Strengthen operations and ensure compliance with high quality outcomes
- Build relationships, collaborate with stakeholders to ensure growth

**The Company**

Our client is a leading vocational education and training institution in Melbourne, Australia. With a commitment to providing high-quality trade education, our client has established itself as a trusted provider of industry-focused courses that equip students with the skills and knowledge necessary to succeed in their chosen trade careers.

**The Role**

The RTO Operations Manager role is a full-time permanent position based at Williamstown, VIC. Reporting directly to the Board, you will be responsible for strengthening the team to achieve excellent outcomes.

**Key Responsibilities**

This role is to undertake the following key tasks:

- Ensuring all RTO quality documentation, including policies and procedures, are in place to manage the work efficiently and effectively.
- Driving a culture of continuous improvement and innovation strongly aligned with organisational values and high-quality student learning outcomes.
- Supporting multiple teams across the organisation to meet strategic objectives and KPIs whilst adhering to all regulatory requirements with direct Management of all Trainers and Assessors.
- Driving the performance of Trainers and Assessors to ensure that all compliance and quality requirements are being met and exceeded.
- Working in combination with the compliance department in writing, reviewing, updating and implementing policy and procedure documents relating to the _Standards for Registered Training Organisations 2015 _(RTO Standards), and State and Federal funding contracts in relation to training and assessment activity.

Our client is seeking a highly motivated and hands-on individual who upholds the highest standards and will lead by example. You will have demonstrated success in a similar senior role within an RTO environment and have a commitment to ensuring best practice.

It will be critical that the successful applicant can create and foster close working relationships with all key staff within the team. To do this, you will be a good communicator, supportive and have a 'can-do' attitude.

**Skills, Experience & Qualifications**:

- Have a track record in building strong relationships with major customers, clients, and government agencies.
- Experience in leading and supporting high performing teams in the vocational sector.
- Hold an operational current working knowledge of the Standards for Registered Training Organisations (RTO Standards).
- Have experience regarding operational and compliance requirements in relation to training and assessment in the VET sector.
- Outstanding interpersonal & communication skills.
- CRICOS experience.
- Experience with different State funding.
- Ability to meet ASQA Fit & Proper person requirements.
- Certificate IV in Workplace Training and Assessment would be desirable, although not essential.

Edutemps is an Educational Support Agency providing business solutions across staffing, compliance, learning design and professional development for education organisations.

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