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Supervisor/ Duty Manager/ Assistant Venue Manager

2 weeks ago

Williamstown, Australia Only Hospitality Group Full time

**Job Title: Supervisor/Duty Manager/Assistant Venue Manager**

**Company: Hobson’s Bay Hotel**
**Location: Williamstown, Vic**
**Salary: $55,000 - $75,000**

Are you passionate about delivering exceptional customer service in a vibrant and dynamic hospitality environment? Do you thrive in a fast-paced setting and possess strong leadership skills? Hobson’s Bay Hotel is seeking a motivated and experienced individual to join our team as a Supervisor/Duty Manager/Assistant Venue Manager.

**Key Responsibilities**:

- Overseeing daily operations to ensure smooth functioning of the venue
- Providing excellent customer service and maintaining high standards of guest satisfaction
- Supervising and coordinating staff activities, including training and development
- Handling customer inquiries, feedback, and complaints promptly and professionally
- Assisting in inventory management, stock control, and ordering supplies
- Ensuring compliance with health, safety, and licensing regulations
- Managing cash handling procedures and maintaining accurate records
- Collaborating with management to implement marketing and promotional strategies
- Supporting the Venue Manager in achieving revenue and profitability targets

**Requirements**:

- Proven experience in a supervisory or management role within the hospitality industry
- Excellent communication, interpersonal, and organizational skills
- Strong leadership abilities with the capability to motivate and inspire a team
- Sound knowledge of food and beverage operations, including bar service and dining
- Ability to work effectively under pressure and adapt to changing priorities
- Understanding of relevant legislation, including RSA and food safety regulations
- Availability to work flexible hours, including evenings, weekends, and public holidays
- Current Victorian Responsible Service of Alcohol (RSA) certificate

If you are enthusiastic, dedicated, and ready to take on a new challenge, we want to hear from you Join our team at Hobson’s Bay Hotel and be part of a dynamic and rewarding work environment.

To apply, please submit your resume and a cover letter outlining your suitability for the role. We look forward to welcoming you aboard

Pay: $55,000.00 - $75,000.00 per year

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift
- Shift work

Work Authorisation:

- Australia (preferred)