Night Supervisor

2 days ago

Brisbane, Australia Amora Hotel brisbane Full time

**Amora Hotel Brisbane**

Located on the fringe of the CBD, our hotel offers an elevated 5-star experience for all our guests and patrons. Amora is a new brand for the Brisbane market, and we are thrilled to share it with you. We want our guests to feel welcomed like a friend and pampered like royalty, anticipating their every need with a personal touch.

**What is the Role?**

We are looking for an experienced, guest-focused, and self-directed Night Supervisor to join our team. This full-time role is responsible for overseeing the Front Office night shift, ensuring the smooth operation of nightly duties, completion of checklists, assisting with night audit tasks, and supporting the front office team. You will play a key role in delivering outstanding guest experiences and assisting other departments when required.

As a key point of contact for our guests during the night, the **Night Supervisor** will also handle guest inquiries, resolve any issues in a caring and professional manner, and communicate effectively with both guests and team members.

**Who Are We Looking For?**

We are seeking someone who is passionate about guest experience, an excellent communicator, and skilled at prioritizing tasks. You are patient, supportive, and motivated to find solutions, making yourself available to your team and guests whenever needed.

**To be successful in this role, you have**:

- Experience in Front Office operations, including night shifts
- Ideally have a background in Finance or Accounting
- Intermediate skills in Excel
- A passion for creating memorable guest experiences
- Strong attention to detail and clear communication skills
- Flexibility to work night shifts across 7 days
- RSA qualification (or willingness to obtain)
- First Aid certification (or willingness to complete—training provided by us)

**What Do We Offer?**
- **Hourly rate** in a full-time capacity, get paid for all overtime, weekend rates and more
- Dry cleaning and staff meals
- Opportunities for professional development and career progression
- A supportive and dynamic work environment
- Employee discounts on accommodation and dining

If you’re passionate about hospitality and looking to make a difference, we’d love to hear from you

Pay: $65,000.00 - $70,000.00 per year

Schedule:

- Evening shift

Supplementary Pay:

- Overtime pay

Work Authorisation:

- Australia (preferred)

Work Location: In person

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