Regulatory Service Officer

1 week ago

Illawarra, Australia NSW Department of Customer Service Full time

**This opportunity is for impacted employees only. They will be provided with priority access to re-deployment opportunities within the Department and across the Government Sector.**

**Grade: Clerk Grade 3/4**
**Duration: Temp full-time and part-time available**
**Starting salary: $82,193 to $90,001 (pro rata for part time), plus leave loading and superannuation**
**Location: Ballina or Bega**
**Applications Close: 16th May 2025 [9:59am]**

**About the team**

SafeWork NSW Operations Regional directorate has a strategic approach to supporting safe, healthy, and productive workplaces in Regional NSW. This approach focuses on protecting NSW workers through strategic stakeholder engagement, evidence-based and risk-focused harm prevention initiatives, and proportionate and targeted regulatory responses to incidents and service requests.

By engaging with stakeholders, implementing data-driven initiatives, and responding effectively to incidents, SafeWork NSW aims to reduce workplace harm and incidents in Regional NSW, promoting a culture of safety and health in NSW workplaces.

**Your day-to-day**
- Provide a variety of administrative support services to Manager and Inspectors, with competing priorities at times.
- Ensure record keeping is carried out and maintained in accordance with current policies and procedures and that confidentiality and privacy requirements are met.
- Maintenance and ordering of office equipment and supplies, coordinating facility maintenance and periodic testing.
- Support the coordination of events, workshops and field days, which may also require travel to attend and assist at events.
- Working and collaborating with others in a team environment.

**To be successful in this role you will demonstrate**:

- Can you prioritise tasks and meet deadlines?
- Are you organised and use your initiative?
- Do you have good skills in Trim, WSMS, office 365?
- Do you provide great customer service to a variety of stakeholders?
- Can you work well in a team and collaborate with others to achieve business outcomes?

**Desirable requirements**
- There may be some expectation to travel to field days and other SafeWork events
- Flexibility in availability to work extra days on occasion, at time of absence of other support staff

**How to Apply**
- A covering letter (maximum two pages) detailing the skills and experience you would bring to this role, including demonstrated examples
- You should also include an up-to-date resume (of no more than five pages)

Salary Grade 3/4, with the base salary for this role starting at $ base plus superannuation

**Closing Date: 16th May 2025 [9:59am]**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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