Front of House Manager

2 days ago

Emerald, Australia The Grub Club Pty Ltd Full time

As the Front of House Manager, you will play a crucial role in ensuring that our guests have an amazing dining experience from the moment they walk through our doors. You'll be responsible for overseeing the dining room, managing reservations, coordinating with the kitchen staff, and ensuring that everything runs smoothly during service.

**Key responsibilities**:

- Lead and motivate the front of house team to provide excellent customer service
- Manage reservations and seating arrangements to ensure smooth service flow
- Coordinate with the kitchen staff to ensure that orders are delivered in a timely manner
- Handle guest inquiries, feedback, and complaints in a professional and courteous manner
- Monitor and maintain inventory of front of house supplies
- Ensure compliance with health and safety regulations

**Requirements**:

- Proven experience in a similar role
- Excellent communication and interpersonal skills
- Strong organisational and leadership abilities
- Ability to remain calm and focused in a fast-paced environment
- Knowledge of food and beverage operations
- RSA certification

We offer competitive wages, flexible rostering, and opportunities for growth within the company. If you're passionate about hospitality and are looking for a dynamic role in a vibrant restaurant environment, we'd love to hear from you.

**Salary and benefits**:

- Stop commuting and work closer to home in the Dandenong Ranges
- Friendly, and growing customer base, full of exciting opportunities
- Bam Bam Italian is part of a multi-venue company, The Grub Club Pty Ltd with over 12 years in the industry
- HR and finance manager available to support this role, along with experienced fellow team members, and leadership team
- Competitive hourly wage
- Flexible rostering
- Opportunities for career advancement
- Staff discounts on meals across our company
- A supportive and collaborative work environment

If you think you have what it takes to excel in this role, please submit your resume and a brief cover letter telling us why you'd be a great fit for the Front of House Manager position at Bam Bam Italian. We can't wait to meet you

**Please note**: Pay range displayed is M-F hourly base rate, loading applies where applicable. Negotiable.

**Job Type**: Part-time

**Salary**: $27.83 per hour

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