Facilities Manager

**What this opportunity involves**:
The JLL On-Site Facilities Management (FM) team is engaged to manage all aspects of Facilities Management & Building Management for the operation and maintenance of the Australia Post Tullamarine Cluster (multi industrial and logistic sites, both owned and leased - circa 100,000sqm), including any designated financial, technical, maintenance, procurement, asset and vendor management programs, and to provide facilities administration duties in accordance with company policies, procedures and processes.

This ranges from contractor access coordination through to analysis of service & building performance with a view to strategic & sustainable management of the facility. This is delivered through day to day hard and soft services functions to support the overall operational capability of this facility.

**An Overview of the role**:

- Proactively develop and manage occupier and client relationships to ensure service delivery expectations are fulfilled
- Responsibility for the delivery of customer and property services to a portfolio of buildings
- Conduct building inspections and complete reports within governance timeframe for respective portfolio
- Maintain compliance with regulations / requirements of client contract and all facilities procedures
- Proactively contribute to the effective and efficient operations of portfolio/facilities and share continuous improvement initiatives
- Liaise with facilities vendors and coordinate facilities works in conjunctions with JLL PDS account team
- Deliver facilities related projects in line with agreed budget or works
- Proactive management and monitoring of service outputs to achieve standards against KPI’s and service level targets, report regularly to key stakeholders
- Understand the operational and technical requirements of the elements of the site for which JLL is responsible

**Sounds like you? This is what we are looking for**:

- Prior experience working in an industrial environment and working across multiple sites is critical
- Tertiary qualifications in Property, Facilities or Trade related fields desirable but not mandatory
- Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical and Electrical system, BMS system) is advantageous
- Experience in front and back-office processes is required with strong administrative skills
- Strong customer service focus with excellent people skills and ability to interact with diverse stakeholders
- Proactive and motivated with excellent time management and organisational skills in a fast-paced environment
- Experience working in management of operational facilities with hard FM skills

**What you can expect from us**:
**_Shaping the future of real estate for a better world_**

**_ At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working._**

**_ We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way._**

**_ JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat._**

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.