Club Events Coordinator

2 weeks ago

Melbourne, Australia RACV Full time

The prestigious RACV City Club has been awarded Club of the Year numerous times, ranking it amongst the world’s finest clubs. Featuring restaurants, accommodation, a fitness centre and conference facilities, the RACV City Club is a social, leisure and business hub designed to cater for the needs of all Members.

Curious about this role? This is a chance to learn, shine, develop and grow your own career in line with RACV’s culture.

**A day in the life**
As part of our Club Events team you’ll be providing Members with the opportunity to connect with the RACV Club and other Members through unique experiences. You’ll be responsible for developing, coordinating, and delivering events and activities that excite our Club Members, ensuring they gain the best value from their membership.

As part of your day-to-day, you’ll develop an understanding of Club Member wants, needs and expectations and use this to identify improvements in Club offerings, events and communications. You’ll have frequent facetime with our Members, and you’ll need to be flexible to attend events outside of business hours. This role is primarily based at our City Club however, there will be times when events are at Healesville Country Club & Resort.

You will be supported by your team and work closely with a broad range of internal departments.

**We’re offering**
- A competitive salary
- Discounts on RACV products & services, including our portfolio of 8 resorts
- Ongoing training and career development opportunities
- The opportunity to work for a company that values its employees
- Free roadside assistance
- Genuine support from Senior leadership team
- Become a club member after 12 months

**We’re looking for**
- Previous experience within a membership or loyalty environment
- Exceptional communication skills and the ability to quickly build rapport with others
- A team player who displays initiative and a positive mindset
- Strong administration and organisational skills
- The ability to resolve and diffuse member complaints
- Knowledge of Microsoft Office Suite
- Valid Working with Children’s Check
- Full working rights in Australia
- The ability to work outside of office hours, as determined by each event.

**A little about us**
As Victoria’s largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home and leisure.

Our two RACV Clubs are an integral part of making this a reality. Located in Melbourne’s CBD and the Healesville region, our city centre Club is equipped with everything from conferencing rooms and accommodation to fitness facilities and a day spa. Available to both guests and Members (who enjoy discounted Member rates), they’ve become valuable places to connect.

**Application process**

Click
**‘Apply’** to submit your CV.

RACV is committed to creating a safe and inclusive environment and therefore encourages women, Indigenous Australians, and people from diverse backgrounds to apply.

Please be aware applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment.

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